What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Red Roof Inn - Winchester KY?
The Front Desk position is a key part of the overall success of the Red Roof Inn. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised and work weekends.
Duties & Responsibilities:
- Greet guests in a friendly manner and follow check in procedures
- Take payments and post accurately to guest accounts
- Follow set polices regarding cash handling
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions and restaurants and make recommendations to guests
- Handle incoming telephone calls and other guest communication in a discreet fashion
- Accurately communicate with other shifts regarding issues arising from day to day operations
- Other duties as required
Qualifications:
- Previous hospitality experience preferred
- Able to operate a computer
- Strong communication skills in English, both written and verbal essential
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Ability to work all shifts, including weekends, evenings and holiday
Job Type: Part-time
Schedule:
- Every weekend
- Holidays
- Night shift
- On call
- Weekends only
Work Location: In person