What are the responsibilities and job description for the Hotel General Manager(1Year Exp Required) position at RED ROOF INN?
must have hotel general manager exp to apply, 6 days a week 8am to 5pm
Job Summary
The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service and hospitality. This role requires strong leadership skills and the ability to manage a diverse team while fostering a positive work environment. The ideal candidate will have a background in hotel management and a passion for the hospitality industry.
Duties
- Oversee daily hotel operations, including front desk management, housekeeping, and guest services.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Supervise and train staff across various departments, ensuring adherence to company standards.
- Manage human resources functions, including hiring, training, performance evaluations, and conflict resolution.
- Maintain effective communication with guests to address inquiries, complaints, and feedback promptly.
- Monitor financial performance and assist in budget preparation to ensure profitability.
- Coordinate with marketing teams to promote hotel services and special events.
- Ensure compliance with health and safety regulations as well as industry standards.
Skills
- Proficient in phone systems and communication tools to facilitate effective guest interactions.
- Strong background in hospitality management with experience in hotel or resort settings.
- Knowledge of front desk operations and guest services best practices.
- Bilingual abilities are a plus for enhancing communication with diverse clientele.
- Excellent supervisory skills with the ability to motivate and lead a team effectively.
- Strong problem-solving skills to address guest concerns and operational challenges efficiently.
- Familiarity with human resources practices related to recruitment, training, and employee relations.
This position is essential for maintaining the hotel's reputation for excellence and ensuring that guests have memorable experiences during their stay.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Schedule:
- 10 hour shift
- Day shift
- Morning shift
Application Question(s):
- Do you understand if you do not have MIN 1 year hotel management exp that you will be rejected
Ability to Commute:
- Madison Heights, MI 48071 (Required)
Work Location: In person
Salary : $55,000 - $65,000
