What are the responsibilities and job description for the Hotel Front Desk Clerk position at Red Roof Inns?
Hiring for all Shifts! 7a-3p, 3p-11p and 11p-7a
$500.00 SIGN ON BONUS AFTER THE FIRST 90 DAYS!
WHO IS OUR IDEAL CANDIDATE?
- Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
- Make an impact on your guests by making each experience unique and tailored to them.
- Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
- Empowered individuals are our favorite – be your bold self.
- Schedule should be flexible and available for weekends and Holidays.
WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?
- Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our front desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests
QUALIFICATIONS
- HS Diploma or equivalent work experience
- 1-2 years in a previous customer service position
- Basic office skills (i.e. math, cash handling, computer skills, etc.)
Location: South Deerfield,Massachusetts,01373,United States, South Deerfield, MA 01373
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $17