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Hotel Front Desk Clerk

Red Roof Inns
South Deerfield, MA Full Time
POSTED ON 12/13/2024 CLOSED ON 1/1/2025

What are the responsibilities and job description for the Hotel Front Desk Clerk position at Red Roof Inns?

Hiring for all Shifts! 7a-3p, 3p-11p and 11p-7a

$500.00 SIGN ON BONUS AFTER THE FIRST 90 DAYS!

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.
  • Schedule should be flexible and available for weekends and Holidays.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests

QUALIFICATIONS

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)

Location: South Deerfield,Massachusetts,01373,United States, South Deerfield, MA 01373

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Overnight shift
  • Weekends as needed

Work Location: In person

Salary : $17

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