Banquet Manager

Banquet Manager-Red Rose Banquets

Red Rose Banquets is a beautiful venue nestled in Roselle, Illinois. Our team extends a warm welcome for our guests to host a celebration of love and joy whether it is a wedding, sweet 15, engagement, birthday or celebration of life.

We are an exclusive zone where our guests can hold your festivities in style, with its aesthetic design featuring lofty warehouse ceilings and industrial-inspired lighting to create a contemporary, airy ambiance. The white walls and glossy marble floors give the room a blank canvas to decorate to our customer’s wishes.

Position Summary

The Banquet Manager will work closely with the Sales team and customer to coordinate and manage the event space and event staff. The Banquet Manager will ensure that the events are staffed appropriately, set properly, and run smoothly and efficiently. This position requires a calm demeanor during high paced and intense situations, attentiveness to all guests, and the ability to easily communicate with staff and clientele.

Leadership

• Ensure staffing roster and schedule is appropriate for level of events
• Assists in hiring and manages Event Staff, keeping an active roster to accommodate the event calendar
• Monitors staff’s performance and provides feedback to Event Staff during, pre, and post events
• Provide training and orientation for new event staff, as well as ongoing coaching for existing event staff with one on one meetings.
• Leads and supervises the Event Staff in all aspects of the department and ensure
• service standards are followed
• Ensures proper staffing and scheduling of all Event Staff in accordance to productivity guidelines
• Provide the team with leadership and motivation to maintain a positive work environment and culture within the team.

Event Execution and Logistics

• Manages Events day-to-day basis. Weddings will be managed alongside with an Event Manager, other events will be managed solely by the Banquet Manager
• Proactively engages with guests & clients to ensure a positive guest experience
• Handles guest/client concerns and reacts quickly and professionally
• Oversee inventory control for banquet supplies, ensuring adequate stock levels while minimizing waste.

Business and Operational Management

• Reaches out to Qualified leads and sets up showings.
• Builds alliances with Companies, religious places and other event planners to get as many leads as possible.
• Balances operational, administrative, and colleague needs.
• Takes a professional approach to walk thru the facilities and treats prospects and customers in a Customer comes first approach.
• Works with management team to close 8-10 events a month on average.
• Completes event logs and incident, both guest & staff, reports for each event
• Completes event staffing notes with regards to scheduling in a timely fashion, as to
• assist with bi-weekly payroll audits
• Assist with other operational duties such as inventory and ordering.
• Successfully completes any other duties as instructed by the management team.

What We Are Looking For

• Bachelor’s degree, ideally in Management, Communications, or related degree from an accredited university
• 2-4 years in event management experience is strongly preferred
• Flexible schedule with all nights and weekends available
• Ability to balance administrative responsibilities with floor management
• Enthusiastic, self-motivated, and outgoing and a team player
• Ability to establish positive relationships with people at all levels
• Ability to thrive in a team environment
• Possess an eye for detail and ensures all customer requirements are met
• Must be technology savvy and take pictures of pre-event and post event for records and marketing.
• Ability to multitask in fast-paced environment, competently handling demanding deadlines
• Excellent written and verbal communication skills

Physical Requirements

• Able to independently lift to 25lbs for an extended period
• Must be able to walk and/or stand for 8-10 hours per day
• Hand-eye coordination
• Reaching, bending twisting, stooping, Pushing and Pulling

Compensation/Benefits

• $50,000-$80,000 annually
• Sales Commission on each closing paid every month
• Medical, Vision, Dental Insurance
• PTO

Job Types: Full-time, Contract

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 10 hour shift
• Day shift
• Evening shift

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Roselle, IL 60172: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $80,000