What are the responsibilities and job description for the Manager / Sales Associate position at Red Seat?
We are a leading provider of high-end self-storage with state-of-the-art facilities in prosperous communities nationally.
Join a company with a proven track record of stability and employee satisfaction. Our employees appreciate regular work hours (closed holidays!), excellent compensation & benefits, and smart business processes. Now Hiring for a Full-Time Manager | Sales Associate for our Plymouth/West Detroit, Michigan Location.
Our Manager / Sales Associates oversee daily operations, ensuring optimal performance in leasing, revenue generation, cost control, and property upkeep. Some Duties and Responsibilities include:
Customer Service and Retention:
- Deliver exceptional customer service through phone, email, and in-person interactions.
- Actively address and resolve customer inquiries and complaints.
Sales and Community Involvement:
- Schedule and conduct onsite visits to secure customers.
- Reach out to local businesses to introduce our offerings.
- Host and participate in community events.
- Meet monthly leasing and occupancy goals.
Property Management:
- Maintain a clean, safe, and welcoming environment
- Clean and maintain the office, storage units, and common areas.
Financial Management:
- Monitor and follow up on monthly rent payments.
- Initiate and carry out processes for delinquent customers including but not limited to: telephone calls, letters and emails, lockouts, and auctions.
- Provide monthly occupancy and related reporting to ownership
The ideal candidate is a results-oriented individual with a strong sales and customer service background in the hotel, restaurant, hospitality, property management, retail, banking or leasing industries. Qualifications include telephone/direct sales success, exceptional customer service and organizational skills, and proficiency with MS Office, P.O.S., and data entry programs.
We offer competitive industry wage and incentive opportunities. This full-time position requires working five days per week, Monday through Friday, 9 AM to 6 PM, and Saturday, 9 AM to 1 PM. Closed Sundays.
To Apply: please submit your resume here to our recruiting resource, Red Seat. For more information, call Red Seat directly at (651) 317-9211. We will confirm receipt of your resume within two business days.
Our team are self-starters and expert storage consultants who take pride in providing a professional, friendly experience at our storage facilities. We are looking for positive, self-motivated, and customer service-oriented applicants. Someone who will work as a team player and go the extra mile!
Salary : $50,000 - $65,000