What are the responsibilities and job description for the Community Manager position at Red Tail Residential?
Job Title: Multi-Site Community Manager
Company: Red Tail Residential
Location: Fort Collier Terrace & Fay Street Apartments - Winchester, VA
Status: Full Time, Exempt
Supervisor: Area Manager, Senior Area Manager, Regional Manager, Regional Director
Benefits:
We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!
Job Description:
The role involves optimizing net operating income through efficient cost control, ensuring consistently high occupancy levels, and developing marketing plans while staying informed about market conditions and competitive pricing. Responsibilities also include timely submission of operational and financial data to the Regional Manager, maintaining a high-quality on-site team through effective management training, and implementing company policies and procedures. The candidate will lead inspirational team meetings, oversee the operational safety of the community, schedule vendors to keep vacant units ready for occupancy, and conduct regular visual inspections of grounds, buildings, and apartment units. Additionally, the role entails completing and analyzing market surveys for strategic decision-making.
Special Requirements:
Physical Demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
Essential Functions:
Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
- Handle high stress situations effectively.
- Exhibit strong leadership skills.
- Excellent communication skills
- Superior collection skills
- Administrative and organizational skills
- Time management skills and ability to prioritize wisely.
- Customer service orientation
- Strong sales background
- Knowledge of state law as it relates to fair housing.
Qualifications:
Computer Skills:
- Intermediate computer and Internet knowledge
- Intermediate knowledge of MS Word, Excel, and Outlook
- Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.
Education:
- High school education or equivalent is required.
- CPM, CAM, RMP, or CMCA Certifications are preferred but not required.
- Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
Professional Experience:
Minimum of one years’ experience as a Community Manager in the Multifamily Industry is required.
Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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