What are the responsibilities and job description for the Desktop Support Engineer position at Redex IT Limited?
Company Description
Redex IT Limited provides ultimate IT solutions with a focus on delivering Servicing Certainty globally. They offer a wide range of services including Break Fix Support, Engineering Resources, and Professional Services covering various IT vendors and technologies. The company's team is known for being authentic, purposeful, and diligent, ensuring reliability, honesty, and trust in their services.
This is a full-time on-site role for a Desktop Support Engineer located in Savannah, GA. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting hardware and software issues, and offering printer support within the organization.
- Desktop Computers and Computer Hardware skills
- Technical Support and Troubleshooting skills
- Printer Support experience
- Strong problem-solving and analytical skills
- Ability to work well in a team environment
- Excellent communication and customer service skills
- Relevant certifications such as CompTIA A , Microsoft Certified Desktop Support Technician (MCDST), or equivalent
- Associate or Bachelor's degree in Computer Science, Information Technology, or related field