What are the responsibilities and job description for the Licensed Program Manager - Partial Hospitalization/Intensive Outpatient Program position at ReDiscover?
ReDiscover is seeking a Licensed Program Manager to add to our Partial Hospitalization Program/Intensive Outpatient Program (PHP/IOP) !
Who We Are
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.
What We Do
Partial Hospital and Intensive Outpatient Program (PHP/IOP) provides acute stabilization through intensive individual and group therapy with a treatment team approach utilizing various therapy techniques. In this program, the team-centric approach helps each individual client on a short term basis, typically 1-3 weeks in length in an outpatient day treatment setup.
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
Who We Are
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.
What We Do
Partial Hospital and Intensive Outpatient Program (PHP/IOP) provides acute stabilization through intensive individual and group therapy with a treatment team approach utilizing various therapy techniques. In this program, the team-centric approach helps each individual client on a short term basis, typically 1-3 weeks in length in an outpatient day treatment setup.
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
- Direct supervisory responsibilities including supervision of assigned department staff, development meetings, as well as attending quarterly supervisor meetings.
- Develops a work culture of coaching and professional growth for staff that builds trust and support within the team.
- Fostering a creative and safe therapeutic environment where clients can engage and interact with staff and other clients.
- Develop rapport and assure compliance with the standards, regulations, and laws of the DEA, Department of Mental Health and CARF accreditation.
- Significant cooperation with internal and external sources to ensure that the services provided are of the highest quality, accessible in a timely fashion, and produce positive outcomes for those we serve.
- Provides feedback and reports to appropriate management staff and, as appropriate, to funding sources.
- Actively participate in a variety of cross-functional teams and performance improvement initiatives.
- Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
- Master’s degree in a social science field as defined by the Department of Mental Health that would qualify for licensure in the State of Missouri.
- Must have a valid clinical license in the State of Missouri (LCSW, LPC, LMFT, PMHNP).
- At least five (5) years of clinical experience in a direct service provision to adults and/or children in a mental health setting is required.
- At least three (3) years of supervisory and management of mid-level employees experience is required.
- A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
- Ability to flex work schedule to meet program demands.
- Working knowledge of mental illness and substance use disorders.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as G-Suite.