What are the responsibilities and job description for the Licensed Team Leader - Co-Responder Program position at ReDiscover?
ReDiscover is looking for a Licensed Co-Responder Team Leader to add to our Mobile Crisis Response Department !
Who We Are
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.
What We Do
Our Mobile Crisis Response Services partner with local law enforcement and CommCARE. The goal is to provide crisis intervention and access to resources for individuals who have had police contact or have contacted the national or local crisis line. The program focuses on real-time crisis response to meet the individual where they are both physically and emotionally to provide the right intervention at the right time and to reduce emergency room visits and incarceration.
Check out more of what it means to be a part of our Co-Responder team below:
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
Who We Are
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.
What We Do
Our Mobile Crisis Response Services partner with local law enforcement and CommCARE. The goal is to provide crisis intervention and access to resources for individuals who have had police contact or have contacted the national or local crisis line. The program focuses on real-time crisis response to meet the individual where they are both physically and emotionally to provide the right intervention at the right time and to reduce emergency room visits and incarceration.
Check out more of what it means to be a part of our Co-Responder team below:
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
- Providing direct supervisory responsibilities including supervision of assigned department staff, development meetings, as well as attending quarterly supervisor meetings.
- Delivering regular shadowing and coaching to direct reports to foster team development and skill enhancement.
- Responding to crisis calls for service in collaboration with first responders and providing effective on-scene support when coverage is required.
- Effectively collaborating and cooperating with both internal and external services to ensure that the services provided are of the highest quality, accessible in a timely fashion, and produce positive outcomes for those we serve.
- Reviewing clinical documentation to ensure quality and timeliness, including coaching to ensure data fidelity.
- Assuring compliance with standards, regulations, and laws and works with other leadership staff to ensure the financial viability of assigned service areas.
- Providing after-hours clinical on-call support for one week each month, with accompanying incentive pay.
- Master’s degree in a social science field as defined by the Department of Mental Health that would qualify for licensure in the State of Missouri.
- Ability to work a regular schedule of 9:00 am – 5:30 pm or 10:00 am – 6:30 pm.
- The schedule may require flexibility to accommodate evening staff for training or other support needs.
- Valid clinical license in the State of Missouri (LCSW, LPC, LMFT, PMHNP) is required.
- Two (2) years of experience in direct service provision in a mental health setting.
- Provisional Licenses in the State of Missouri (LMSW, PLPC) may be considered.
- A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
- Working knowledge of mental illness and substance use disorders.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as G-Suite.