What are the responsibilities and job description for the Sales Support Administrator position at redShift?
We are seeking a detail-oriented and proactive Sales Support Administrator to join our client's dynamic team in the Albany, NY, area. This role serves as a vital connection between the sales team, administrative staff, and customers, ensuring seamless communication, efficient processes, and exceptional service. The ideal candidate will thrive in a collaborative environment, maintain a professional demeanor, and excel at addressing challenges to support overall sales growth and operational efficiency.
Responsibilities of the Sales Support Administrator will include :
- Partner with the Director of Sales to identify and implement process improvements, assist with special projects, and enhance monthly sales performance per consultant.
- Serve as the main point of contact for non-sales customer inquiries, such as software issues, address updates, equipment relocations, postage inquiries, and leasing insurance needs. Prioritize tasks and collaborate on solutions to streamline operations and improve customer satisfaction.
- Conduct post-installation follow-up calls to ensure customer satisfaction, address ongoing training needs, and complete unresolved tasks.
- Identify opportunities for additional sales, encourage positive online reviews, and gather potential IT leads.
- Organize sales training sessions, provide resources for onboarding new employees, and manage certifications for the sales team related to current product lines.
- Assist with marketing initiatives by creating and utilizing resource content to support growth strategies.
Job Requirements
Qualifications of the Sales Support Administrator :
Pay for this position is commensurate with experience and education, ranging roughly from $50,000 - $75,000, DOE.
To see a full listing of all our open positions, please visit :
https : / / www.redshiftrecruiting.com / jobs-hiring-near-me
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
Salary : $50,000 - $75,000
