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Move-in Coordinator | Welcome New Residents to Our Community

Redstone
Greensburg, PA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Join Redstone Presbyterian SeniorCare, a Great Place to Work Certified Organization!

Move-in Coordinator

Full Time

Title : Move-in Coordinator

Status : Full Time

Shift : 8 : 00 am - 4 : 30 pm

Location : Greensburg

Redstone, a leading provider of senior living services, is seeking a highly organized and compassionate Move-In Coordinator to join our team. In this role, you will play a vital part in welcoming new residents to our community by ensuring a smooth and positive transition.

What You'll Do :

  • Coordinate Move-Ins : Manage all aspects of resident move-ins, including scheduling, paperwork, unit preparation, and key / remote distribution.
  • Resident Onboarding : Conduct resident orientations, provide welcome packets, and assign resident mentors (when applicable).
  • Communication & Collaboration : Communicate with residents, families, and internal departments (e.g., housekeeping, maintenance) to ensure a seamless transition.
  • Customer Service : Conduct post-move-in follow-ups to address any concerns and ensure resident satisfaction.
  • Administrative Support : Maintain accurate records, coordinate welcome gift purchases, and attend meetings as needed.
  • Community Engagement : Participate in community outreach events and potentially travel to other Redstone campuses.

What You'll Need :

  • Associate's degree in marketing, business, social science, or a related field preferred (not required).
  • At least one year of experience in customer service, hospitality, or a related field.
  • Excellent organizational and time-management skills.
  • Strong interpersonal and communication skills (written and verbal).
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to work independently and as part of a team.
  • What We Offer :

  • A shared Vision to be Difference Makers and World Changers for our residents, clients and the community.
  • Supportive Team : Enjoy a collaborative and positive work environment with excellent Staff to Resident Ratios.
  • Paid Time Off (PTO) : Given at DAY ONE for Full and Part Time employees.
  • Paid Parental Leave : Supports employees during special life moments such as the birth of a child or placement of a child for adoption or foster care.
  • A Steppingstone to Career Advancement : With our Tuition Reimbursement & Scholarship Programs, our employees pursue their educational goals with financial assistance. We prioritize your growth with ongoing training, development programs, and a culture of learning and mentorship.
  • Employee Recognition & Appreciation : We celebrate your contributions and hard work with appreciation programs and events.
  • The Chance to Join an O rganization that Cares : Redstone puts people before tasks. Our team of hard-working professionals value integrity and inclusion.
  • Click Here for a Full List of our Benefits!

    Ready to Make a Move?

    Apply now and join the Redstone team!

    We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization!

    Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.

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