What are the responsibilities and job description for the Move-in Coordinator position at Redstone?
Join Redstone Presbyterian SeniorCare, a Great Place to Work Certified Organization!
Move-in Coordinator
Full Time
Title: Move-in Coordinator
Status: Full Time
Shift: 8:00 am - 4:30 pm
Location: Greensburg
Redstone, a leading provider of senior living services, is seeking a highly organized and compassionate Move-In Coordinator to join our team. In this role, you will play a vital part in welcoming new residents to our community by ensuring a smooth and positive transition.
What You'll Do:
- Coordinate Move-Ins: Manage all aspects of resident move-ins, including scheduling, paperwork, unit preparation, and key/remote distribution.
- Resident Onboarding: Conduct resident orientations, provide welcome packets, and assign resident mentors (when applicable).
- Communication & Collaboration: Communicate with residents, families, and internal departments (e.g., housekeeping, maintenance) to ensure a seamless transition.
- Customer Service: Conduct post-move-in follow-ups to address any concerns and ensure resident satisfaction.
- Administrative Support: Maintain accurate records, coordinate welcome gift purchases, and attend meetings as needed.
- Community Engagement: Participate in community outreach events and potentially travel to other Redstone campuses.
What You'll Need:
- Associate's degree in marketing, business, social science, or a related field preferred (not required).
- At least one year of experience in customer service, hospitality, or a related field.
- Excellent organizational and time-management skills.
- Strong interpersonal and communication skills (written and verbal).
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
What We Offer:
- A shared Vision to be Difference Makers and World Changers for our residents, clients and the community.
- Supportive Team: Enjoy a collaborative and positive work environment with excellent Staff to Resident Ratios.
- Paid Time Off (PTO): Given at DAY ONE for Full and Part Time employees.
- Paid Parental Leave: Supports employees during special life moments such as the birth of a child or placement of a child for adoption or foster care.
- A Steppingstone to Career Advancement: With our Tuition Reimbursement & Scholarship Programs, our employees pursue their educational goals with financial assistance. We prioritize your growth with ongoing training, development programs, and a culture of learning and mentorship.
- Employee Recognition & Appreciation: We celebrate your contributions and hard work with appreciation programs and events.
- The Chance to Join an Organization that Cares: Redstone puts people before tasks. Our team of hard-working professionals value integrity and inclusion.
Click Here for a Full List of our Benefits!
Ready to Make a Move?
Apply now and join the Redstone team!
We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization!
Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.
