What are the responsibilities and job description for the Automotive Service Support position at Redwood Automotive?
Job Description:
Are you passionate about customer service and thrive in a fast-paced automotive environment? We are seeking a dedicated individual to join our team as an Automotive Service Support professional. In this role, you will play a crucial part in ensuring a seamless service experience for our customers.
Main Duties:
Loaner Reservation Management:
- Handle the reservation process for loaner vehicles.
- Efficiently manage check-ins and check-outs of loaner vehicles.
Loaner Damage Claims:
- Process and manage damage claims related to loaner vehicles.
- Facilitate timely and accurate payment transactions for any damages incurred.
Loaner Vehicle Administration:
- Register and remove loaner vehicles from the system as needed.
- Maintain accurate records of loaner vehicle availability.
Vehicle Preparation:
- Ensure loaner vehicles are cleaned and in optimal condition for customer use.
- Collaborate with the service team to schedule maintenance and upkeep of loaner vehicles.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Attention to detail and a commitment to maintaining a high standard of cleanliness and presentation.
- Previous experience in automotive service support or a related field is advantageous but not required.
Benefits:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
If you are ready to contribute to a dynamic team and make a difference in the automotive service experience, we invite you to apply. Join us in delivering top-notch service and ensuring our customers drive away satisfied.
Jaguar Land Rover Santa Monica is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
We opened the doors to Redwood Automotive LLC in 2006. Over our first decade of business we have cemented ourselves as the car dealer Santa Monica drivers trust to provide them with the ideal selection of new & used models not to mention stellar customer service. We look forward to many more decades of serving our loyal customers. If you’re looking for quality, selection, and VIP treatment, rely on just one name: Redwood Automotive.
