About Redwood

At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, we are so much more. We are builders, we are innovators, we are people who go the extra mile. And we know that our company’s success depends on the incredible individuals who make up our workforce. Our Redwood Ambassadors aren’t just passionate and talented, they’re also empowered to make decisions that enhance the lives of our residents and their fellow employees.

Position Overview:

Under the general direction of the Property Manager, the Assistant Property Manager will be responsible for managing all aspects of the respective Redwood Apartment Neighborhood. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. Duties will include, but are not limited to, sales, customer service and delight, establishing and maintaining high renewal rates, ensuring 100% occupancy and fiscal oversight.

All Redwood employees are expected to conduct all organizational business and practices in accordance to Redwood company policies.

Duties & Responsibilities

• Greeting prospective residents, showing the model/neighborhood and answering questions, while promoting the Redwood brand.
• Answering phones/emails.
• Complying with all legal and financial leasing/resident arrangements.
• Actively sourcing off-site potential residents by marketing to and establishing relationships with local businesses.
• Creating sales strategies and closing, both when creating business relationships and when leasing apartment homes.
• Maintaining knowledge of neighborhood specials and pricing, while notifying related parties of any needed adjustments.
• Maintaining awareness of local market conditions and trends. Assistant Property Manager may contribute ideas to the Property Manager for marketing neighborhood and for improving resident satisfaction.
• Performing occasional external outreach at nearby businesses, organizations, etc.
• Completing all lease paperwork, including related addenda, plus accepting rents and deposits.
• Completing Guest Card information form on all clients, sending thank-you notes and performing follow-ups.
• Physically inspecting neighborhood when on grounds, picking up litter and reporting any service needs to maintenance staff.
• Inspecting apartment homes during move-outs and vacancies.
• Preparing weekly reports, resident communications, market surveys, etc.
• Meeting with the Property Manager and Regional Manager as requested to review neighborhood performance and curb appeal.
• Overseeing on-site staff, including but not limited to assisting in hiring, discipline, coaching and approval of bi-weekly timecards.

Required Qualifications:

• Highschool diploma or equivalent
• 1 year Management or leasing experience
• Valid Driver’s License
• General Computer Efficiency

Preferred Qualifications:

• Prior sales or leasing experience
• Exceptional customer service skills
• Ability to operate smart phone, tablet, and computers

Physical Requirements:

• Lift up to 20 pounds and the ability to sit, stand, bend and walk

Visit our website today for a list of benefits and perks that Redwood offers: Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.