What are the responsibilities and job description for the Call Center Representative position at Reece Builders?
Full job description
Looking for a career path with longevity and a chance to make a difference? Join our team of Appointment Coordinators in Fort Lauderdale and become an integral part of our mission to safeguard homes across Florida's vibrant East and West Coast. With our specialization in the installation of Hurricane Impact Windows and Doors, we're seeking top talent to connect with our customers who request an estimate for their project, to ensure their qualification, and secure appointments at the earliest convenience. No cold calling required with warm and hot leads available... no prior experience necessary, we're excited to provide comprehensive training and support to help you thrive.
We are looking for individuals who bring the following to join our team:
- Exceptional attendance and punctuality, both are essential for maintaining a smooth workflow.
- A positive and motivated "can do" attitude to the team.
- A clear and confident speaking voice, coupled with excellent communication skills.
- The ability to work independently and take initiative.
- Proficiency in following a proven and simple script. Crucial for effective customer interactions.
Appointment Coordinator Responsibilities:
- Handle outbound and inbound calls to prospective customers, effectively communicating the benefits of our products and services and setting appointments.
- Respond to inbound leads from prospective customers with a high sense of urgency.
- Follow a detailed script to qualify each lead accurately, gathering relevant information and identifying their specific needs.
- Meet or exceed the daily goals established by leadership, consistently delivering exceptional results and contributing to the team's success.
In return we offer:
- Full Time
- Unlimited potential for uncapped bonuses and spiffs!
- Comprehensive paid training to kickstart your success!
- 401(K) and full health benefits!
- Exciting growth opportunities to advance your career!
Shifts:
- Monday through Friday: 9:00 AM - 6:00 PM / 11:00 AM - 8:00 PM
- Saturday: 9:00 AM - 5:00 PM and Sunday: OFF
Job Type: Full Time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
- Evening shift
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Please take 5 minutes to complete the following survey before our interview
https://go.cultureindex.com/p/Bwc3cdowBtNG
Ability to Relocate:
- Fort Lauderdale, FL 33309: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
