What are the responsibilities and job description for the Business Development Coordinator Service/ CSI position at Reeder Chevrolet?
Business Development Coordinator / Internet Sales Agent
Every employee with Reeder Chevrolet is absolutely critical to its success.
Reeder Chevrolet has been a family-owned and operated business since 1912.
We were the #1 volume dealer in Tennessee in 2017 and received the Mark of Excellence award.
Our rapid growth and fast-paced environment make this an awesome place to work.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Come join our team!
Benefits
Medical, Dental, & Vision Insurance
Life Insurance
401k
Paid Training
Paid Time Off
Paid Holidays
Paid Vacation
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Schedule service appointments
Make outbound calls for CSI
Participate in team & process development sessions – keeping positive relationships with teammates, service teams and dealership management
Utilize tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
