Demo

Junior Systems Analyst

Reedy & Company
Memphis, TN Full Time
POSTED ON 12/30/2024 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Junior Systems Analyst position at Reedy & Company?

Job Summary

Reedy & Company is seeking a motivated Junior Systems Analyst with a passion for technology to join our team. The ideal candidate will provide hands-on support for daily IT operations, assist with server and device management, troubleshoot hardware issues, and contribute to larger projects. This role is perfect for a detail-oriented individual with problem-solving skills and a collaborative mindset.

Key Responsibilities

IT Support & Maintenance

  • Perform server maintenance and monitor performance
  • Troubleshoot and resolve hardware issues, including computer port and printer problems
  • Manage device deployment and maintenance for tablets, computers, and phones
  • Collect malfunctioning electronics from properties and coordinate their repair
  • Update PCs and internal software as needed
  • Handle day-to-day IT issues, such as connecting devices to Wi-Fi and basic troubleshooting

Data Collection & Project Support

  • Gather and organize information and data for custom reports and spreadsheets
  • Assist in large projects requiring collaboration, including technical setups and system enhancements
  • Coordinate with employees and external vendors for meetings, discussions, and work orders

Collaboration & Training

  • Organize sit-down discussions and meetings with employees to address IT concerns
  • Develop help articles, video guides, and training materials for employees
  • Conduct/Schedule Lunch & Learns to educate employees on systems and features

Requirements

Essential Skills:

  • Strong interest in technology and problem-solving
  • Ability to use Google and AI tools to research and find solutions
  • Proficiency in basic JavaScript, with the ability to read and write code
  • General knowledge of technology and the internet’s inner workings
  • Basic understanding of APIs

Preferred Skills (Optional):

  • Background in network communications
  • Experience in computer hardware maintenance
  • Familiarity with Google Workspace
  • Low-voltage electrical skills (e.g., ethernet line installation)
  • College degree in a related field (preferred)

Why Join Us?

At Reedy & Company, you’ll have the opportunity to work on meaningful projects, expand your technical skills, and play a key role in supporting our team’s success. If you’re ready to make an impact and grow with us, we’d love to hear from you!

Apply today!

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