What are the responsibilities and job description for the Wholesale Support & Sales Manager position at Reem Acra Bridals?
Reem Acra is a globally renowned luxury bridal and evening wear brand, celebrated for its exquisite craftsmanship, innovative designs, and dedication to elegance. Headquartered in the heart of New York City on 5th Avenue , we are seeking a Wholesale Support & Sales Manager to join our dynamic team and support our wholesale operations.
The Wholesale Support & Sales Manager will play a vital role in ensuring smooth wholesale operations by managing order processing, retailer management, and inventory coordination. This crucial role requires an organized and detail-oriented professional with knowledge of A2000 ERP software and a passion for the bridal or fashion industry. As this is an onsite position, the candidate must be able to work from our 5th Avenue offices in New York, five days a week.
Wholesale Customer Support & Order Management
- Serve as the primary point of contact for wholesale clients, ensuring timely and professional communication.
- Process and manage wholesale orders using A2000 ERP , ensuring accuracy from order entry to fulfillment.
- Track inventory levels and coordinate with production teams to manage stock and order deliveries
- Handle wholesale sales and trunk shows ensuring alignment with company policies and efficiencies
- Assist with new wholesale account setup and maintain updated customer records.
- Work with entire Reem Acra retail sales team to assist in showroom sales
- Work closely with logistics and production teams to ensure timely shipments and deliveries.
- Identify and troubleshoot system-related order processing issues, escalating concerns as needed.
- Support wholesale invoicing and payment tracking in coordination with the finance team.
Showroom & Market Support
Social Media & Brand Engagement
Qualifications & Skills
OUR COMMITMENT
Reem Acra is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
The compensation for this position will be evaluated based on experience and with a comprehensive sales bonus structure. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, and paid time off program.