Property Manager

Refined Student Living is looking for an experienced and highly driven Student Housing Property Manager to join our properties near Utah State University. The ideal candidate will be self-motivated, able to work both independently and with a team, multi-task, and demonstrate excellent communication skills, both written and oral. They will have excellent sales skills and be budget minded, entrepreneurial, social media and technology oriented, and enthusiastic with a strong sense of personal responsibility to achieve set goals. Customer service skills are very important for this position.

Duties and Responsibilities include, but are not limited to:

• Manage all aspects and details of the property
• Be responsive to and provide great customer service to residents, prospect, parents and all visitors
• Grow net operating income by maximizing revenue and carefully managing expenses
• Regularly identify operational bottlenecks and establish appropriate corrective action plans and processes to eliminate future problems
• Communicate both operational and financial risks to management and establish corrective action plans
• Assist in analysis of the financial results, accounting, and reporting on the properties to help optimize performance and improve the accuracy
• Hiring, training, and overseeing the leasing and office staff
• Ensure that all staff operates within established policies and procedures and a positive work environment is maintained at all times
• Maintain occupancy levels by ensuring that established sales techniques and methods are used effectively by leasing staff
• Collect rent, oversee tenant ledgers, prepare and distribute notifications as necessary, and process evictions as needed
• Public/resident relations including answering incoming calls and emails and showing apartments
• Oversee resident activity programming
• Resident dispute resolution: Mediating and resolving resident disputes in a timely manner to minimize impact on residents’ living experience.
• Design and execute monthly marketing plans in all areas, social, print, events, etc.
• Work collaboratively with Maintenance Manager to upkeep and maintain the property through timely responses to work orders and proactive preventative maintenance programs
• Regularly inspect property to identify items that require maintenance
• Negotiate third party service contracts to get the best value for the property
• Ensure compliance with local, state, and federal laws
• Enforce property policies, lease terms, and rules and regulations.
• Set atmosphere of property, making it an inviting and popular place to hang out
• Respond to changes in organization and property by assuming additional responsibilities
• Evaluate competition and take strategic steps to ensure property is in the best market position possible
• Identify opportunities to innovate and implement them
• Perform any other activities to ensure the smooth operation of the property

Qualification:

• 2-3 years management or leasing experience is preferred
• Multi Family or Student housing property management experience a plus
• Effective prioritizing skills
• Meticulous attention to detail
• Exceptional customer service skills
• Sophisticated verbal and written communication skills
• Careful multi-tasker and deadline conscious
• Must be flexible, willing to work some weekends, on-call and after hours for emergency situations in the community
• Neat, clean, professional appearance at all times throughout the workday and/or whenever present at the community
• Honest, enthusiastic, and willing to work hard
• Microsoft Office Proficiency
• Experience in accounting and PMS systems such as Appfolio, Entrata, Yardi, Realpage, etc., is preferred

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Location:

• Logan, UT 84321 (Preferred)

Ability to Commute:

• Logan, UT 84321 (Required)

Work Location: In person

Salary : $50,000 - $60,000