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Front Desk Supervisor

Reflections Dermatology
East Syracuse, NY Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/8/2025

Job Description

  • Oversee daily operations of the front office
  • Supervise front desk staff
  • Oversees patient billing & collections
  • Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get / provide coverage for call outs.
  • Manage the daily operations of the Syracuse office, including patient scheduling / registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
  • Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns / issues.
  • Manage, implement and maintain office policies and procedures.
  • Oversee compliance related activity.
  • Provide additional administrative support to the practitioner through the completion of assigned tasks.
  • Must be able to fill in for MA's for Syracuse office only

Qualifications

  • Exceptional customer (patient) service skills.
  • Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
  • Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
  • Ability to multi-task
  • Excellent organizational skills
  • Ability to manage staff and maintain a positive work environment
  • Additional Information

    Job Type :
  • Full-time
  • Monday- Friday
  • Experience :

  • At least 2 years of experience in medical office managment (Dermatology experience preferred).
  • At least 2 years of experience as a Front Desk Receptionist.
  • Experience with medical software systems (EMR).
  • Education :

  • High school diploma or equivalent
  • Salary

  • Pay Starts at 50k and increases with experience
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