What are the responsibilities and job description for the Leasing Agent position at ReFlex Recruiting LLC?
High growth real estate firm and property management company is seeking a Leasing Agent to join its team. The Leasing Agent is responsible for all leasing activities, market analysis, rate development and sales execution.
They will achieve this through a focus on lead response time, excellent customer service, attention to detail, market mastery and a desire to be a part of a best-in-class team.
Key Responsibilities
Leadership & Management
Represent and promote core values of the company.
Be the example by demonstrating a positive attitude and professional behavior
Responsible for seeking educational opportunities and self-improvement for personal growth and development
All other duties and responsibilities as assigned by Manager
Marketing
Ensure asset maintains brand standards including property presentation and associate appearance
Stay up to date on competitor marketing efforts, specials / promotions, and rates ensuring that we are competitive as a market leader
Ensure all marketing and advertising channels are updated and accurate including Internet Listing Services (ILS) and social media platforms
Manage social media content
Leasing
Develop a deep knowledge of market with the ability to set market rates and create leasing strategy specific to market
Manage lead to lease process including scheduling appointments and showing available units
Develop and implement renewal strategy that is consistent with the goals of the owner(s)
Ensure timely response and follow up for all leads
Hit or exceed monthly leasing goals for portfolio
Ensure tour path, model and amenity spaces are in "show" condition
Administrative
Ensure all unit, move-in, move-out and other leasing data is entered into the property management software system
Support weekly and monthly ownership and investor reporting
Provide customer service support to tenants; including but not limited to maintenance requests, emergency work-orders, and general disturbances that need addressed by management.
Qualifications
Bachelor's Degree preferred.
1-3 years experience in Property Management roles with working knowledge of real estate, fair housing laws and leasing practices
Demonstrated flexibility, superior problem-solving skills, and the ability to multi-task is a must.
Excellent people skills. Professional communication practices in person and electronically with residents and team members
Knowledge of AppFolio, Entrata and Microsoft Office preferred
Valid driver's license, auto insurance and reliable transportation are required
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