What are the responsibilities and job description for the Service Technician position at Refreshments, Inc.?
Position Title: Service Technician and Equipment Installer
OBJECTIVE:
- To maintain proper operation of all vending, cafeteria and any other equipment, facility or property owned by Refreshments Inc.
- To keep minimum down time of all vending and cafeteria equipment
Equipment prep and installation:
- Install and moving of equipment on location
- Setup of new equipment
- Refurbishing of existing equipment
- Pure One water preparation and installation
- Preventive maintenance on Ice makers, cafeteria equipment and vending machines
- Support and assist in special projects
- Keeping ground, shop and warehouse area neat, organized and free of clutter
Service Calls:
- Service calls will be dispatched by a central dispatch but can also be made by members of management.
- Calls are to be responded to in a prompt manner and in order of urgency
- Any information about needed parts or problems that may cause a piece of equipment to be down for an extended period of time should be passed along to dispatch or management immediately to be passed along to customer if needed
- Open time – when no calls have been dispatched the service tech should work in shop or do preventive maintenance and trouble shoot equipment in existing accounts
- A service call may be, but not limited to: * Repair or trouble shoot a piece of vending or cafeteria equipment
- Assist in emergency situations of product or non-technical situations as deemed necessary by management
- To assist with maintenance of buildings and grounds
- Any other special project or event or needs specified by management
On Call Duty:
1. Rotation of Service technicians to cover after hours call – nights and weekends
2. Calls will be dispatch though a company answering service but may be called by
Members of management
Training:
Attend scheduled training sessions or seminars from manufacture representatives or industry experts
Customer Response:
- Insure good customer relations
- Seek assistance when needed by management or facility manager of location for help in trouble shooting technical problems within an account
Support:
- Support vending and cafeteria personnel when needed and necessary by management
- Keeping ground, shop and warehouse area neat, organized and free of clutter
- Work with supervisors and management to insure all aspects of Refreshments are met to company standards
- Work with supervisors and managements on special projects and events
- Any other projects or needs specified by management
Additional Incentives
- $75 phone stipend after 60 days (dependent upon progress)
- Pay increase in the first year at 90 days, 6 months, and 1 year(dependent upon progress)
- Company vehicle after 60 days
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- electrical: 1 year (Required)
- Refrigeration: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17