Program Director

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.

Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.

Position Overview

The Program Director oversees and directs staffing, administration and execution of the program and house operations in accordance with the mission, values and goals of Refuge for Women. Supervises program staff and volunteers to help conduct and coordinate day-to-day program and house activities with the residents. Model healthy and loving relational boundaries in a home environment as residents heal and learn successful life skills. 

Summary of Responsibilities

SERVICE

• Review applications and conduct interviews with potential residents
• Direct the intake process and oversee orientation period of new residents
• Direct programming and scheduling of day-to-day activities with the residents

SAFETY

• Oversight and/or direct involvement in crisis situations with residents

COMMUNICATION

• Work with Executive Director to provide orientation, training and development for program house staff and volunteers according to established HR policies and Refuge for Women program requirements

INTEGRITY

• Planning, budgeting, goal setting, assessing, reporting on the program to Executive Director, board and Central team
• Track, review and report resident data quarterly to Central team
• Participate in regular audits of program and house operations
• Organizing and implementing the policies, processes, procedures and reporting mechanisms of the program
• Grant and funding source reporting as needed

COLLABORATION

• Work with other staff, volunteers or shift leaders to schedule residents’ appointments and arrange transportation for medical, recovery meetings, church, grocery shopping, training and employment activities
• Work with staff and volunteers to plan activities and find individual volunteers as needed for transportation, teaching classes or other house operations
• Participate in staff meetings, trainings and development activities
• Coordinate and consult with other Program Directors to ensure smooth transition of residents to the next phase
• Maintain positive, functional working relationships with community, government and referral agencies

SANCTITY

• Lead classes, teach, coach and counsel the residents as they progress through required program components 

Skills and Expectations

• Strong written and verbal communications skills including Word, Excel and Google email and applications
• Strong project management, servant leadership and teamwork skills
• Self-motivated, organized, persistent
• Ability to adapt to frequently changing priorities and handle crisis situations

Qualifications

• Master’s Degree in counseling, social work or related field plus 3 years of experience working with victims of crime including trafficking and sexual assault
• Must be independently licensed in Kentucky as an LCSW, LPCC, LMFT or Clinical Psychologist
• Certification or experience working with women in recovery from addictions (e.g. CR, AA, 12-step program)
• Demonstrated understanding and implementation of trauma-informed, recovery-oriented therapeutic practices
• Willingness to engage in ongoing training in trauma-informed practices, mental health and/or recovery issues 
• Must have working knowledge of State and Federal standards in program compliance and two years supervisory experience
• Possession of a valid state driver’s license and safe driving record
• Successful completion of a background check