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Desktop Support

Refulgent Technologies Inc.
Charlotte, NC Full Time
POSTED ON 4/8/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Desktop Support position at Refulgent Technologies Inc.?

Job Details

Job: Desktop Support and deployment

Location: Charlotte, NC

Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):
Facilitating the refresh of hardware (laptops & desktops, peripherals, etc.) to bring equipment current with county hardware standards and security policies. Will be directly responsible for reimaging existing laptops and desktops, as well as deploying new laptops and desktops (and accompanying peripherals) at multiple locations.

  • Large scale deployments of 500 machines preferred.
  • Must be able to stand and move around in classroom style setting daily.
  • Knowledge of Active Directory, VPN client, Microsoft Office suite, and Windows 10
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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