Demo

AI Agent Product Specialist

Regal.ai
New York, NY Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/23/2025

ABOUT US:

Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.


Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.


We share a common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey


Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!


ABOUT THE ROLE:

We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. And in a time of such drastic change, generalists with a technical background, diverse training, and a lot of mentorship will play a key role in accelerating the adoption of AI Agents in the world.


The AI Agent Product Specialist role starts with two weeks of intensive AI Agent onboarding where you will learn to build Regal AI Agents, work with customers to customize them, and then use real world performance to optimize the agents. In this role, you’ll become an expert in building AI agents that will handle and resolve millions of end-user conversations, and you will learn to work closely with our customers. You’ll represent Regal externally and build an ability to identify opportunities for product improvement and customer opportunities.


After 1-2 years, you will take on more senior roles at Regal’s AI Agent team including prompt engineering, product management, solutions consulting, sales and customer success. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI.

\n


RESPONSIBILITIES:
  • Write, test, and refine prompts that drive our AI’s customer interactions.
  • Interact directly with customers to better understand their needs and tailor our delivery to enhance satisfaction and customer performance.
  • Work closely with Sales, Solutions Consulting, Customer Implementation, Customer Success, Product, and Engineering teams to continuously improve AI offerings based on requests and performance data.
  • Stay updated on AI best practices/industry trends and contribute fresh ideas to refine our AI offerings.
  • Help translate customer insights into technical adjustments for improved performance.
  • Lead projects from start to finish, overseeing timelines, tasks, and deliverables.
  • Present prompt updates, performance metrics, and suggested improvements to stakeholders.


ABOUT YOU:
  • Bachelor’s degree in a technical technical field (i.e. Computer Science, Engineering, Data Science or a related field) or equivalent experience with prompt engineering.
  • Desire to work in a client facing capacity (demonstrated client-facing experience is helpful).
  • Demonstrated interest or experience with AI applications.
  • 1-3 year(s) of work experience a plus, but not required.


BENEFITS/PERKS:
  • Competitive compensation packages, including early stage equity
  • 401k plan
  • Flexible PTO & 11 paid holidays
  • Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
  • Paid parental leave
  • Growth Mindset learning and development stipend
  • In-office breakfast and snacks daily
  • Happy hours, team outings, & annual off-sites
  • Pre-tax commuter benefits
  • Complete laptop workstation
  • & more!


\n
$90,000 - $120,000 a year
The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal.ai offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.
\n

POSITION LOCATION & OFFICE DETAILS:


This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.



Salary : $90,000 - $120,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a AI Agent Product Specialist?

Sign up to receive alerts about other jobs on the AI Agent Product Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$77,489 - $103,937
Income Estimation: 
$94,832 - $129,336
Income Estimation: 
$102,421 - $136,423
Income Estimation: 
$59,061 - $75,831
Income Estimation: 
$73,226 - $98,223
Income Estimation: 
$77,489 - $103,937
Income Estimation: 
$73,226 - $98,223
Income Estimation: 
$94,832 - $129,336
Income Estimation: 
$102,421 - $136,423
Income Estimation: 
$133,998 - $173,872
Income Estimation: 
$160,261 - $217,959
Income Estimation: 
$94,832 - $129,336
Income Estimation: 
$133,998 - $173,872
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Regal.ai

Regal.ai
Hired Organization Address New York, NY Full Time
ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer com...
Regal.ai
Hired Organization Address New York, NY Part Time
ABOUT US : Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands underst...
Regal.ai
Hired Organization Address New York, NY Full Time
ABOUT US: Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understa...
Regal.ai
Hired Organization Address New York, NY Full Time
ABOUT US: Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understa...

Not the job you're looking for? Here are some other AI Agent Product Specialist jobs in the New York, NY area that may be a better fit.

Clinical Product Specialist

Owle AI, New York, NY

Product Manager, Gen AI

Scale AI, New York, NY

AI Assistant is available now!

Feel free to start your new journey!