Student Engagement & Services Coordinator

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Student Engagement & Services Coordinator plays a vital role in supporting Student Services and the Student Engagement Team by managing administrative functions, coordinating student engagement initiatives, and serving as a key point of contact for students, faculty, and staff.

Essential Duties

• Serve as the primary administrative point of contact for the Council of Graduate Students (COGS), including evaluations and data summaries.
• Collaborate with the Student Engagement Team to assist with administrative needs for major events, the recognition program, award celebrations, and student organization training, communications, and approvals.
• Work closely with the Director of Student Engagement to develop and coordinate social media and marketing strategies for events, services, and other Student Engagement communications.
• Provide frontline customer service to students, parents, colleagues, and community members by addressing inquiries, concerns, and requests.
• Perform receptionist duties, including answering calls (serving as the university operator), greeting visitors, and handling general administrative tasks such as copying and scanning.
• Support ID badge creation and access control for students, faculty, and staff.
• Manage Student Services email accounts, ensuring timely responses to guest inquiries.
  
  

Qualifications

• 2-3 years of administrative experience in a professional or higher education setting
• High level of confidentiality and discretion in handling sensitive information
  
  

Candidates Must Have

• Excellent communication and customer service skills, with the ability to interact effectively with students, faculty, staff, and external stakeholders
• Proficiency in technology and data management tools, including Google Drive, spreadsheets, and office productivity software
• Ability to multitask in a fast-paced environment while maintaining accuracy and attention to detail
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity
  
  

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.