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Administrative Assistant II, Technology

Region 7 ESC
Kilgore, TX Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Job Summary : Ensure the efficient operation of the Technology Services area by providing support to

The IMS Dept, Workshop Services Dept, IT Department and the ESC Switchboard.

Education / Training :

High School Diploma / GED

Prefer college hours or Associates Degree

Experience :

At least 5 years of related experience.

Knowledge / Skills :

Ability to build, develop and inspire teams

Task execution (result oriented)

Build and cultivate relationships

Excellent communication

Financial knowledge

Mental Demands / Physical Demands / Environmental Factors :

Must be able to maintain emotional control under stress

Work with frequent interruptions during scheduled work

Cooperate with staff members and outside customers

Ability to multi-task

Occasional travel and irregular hours

Majority of working conditions will be indoors

Major Responsibilites and Duties :

1. Assist the Technology Services Management with administrative and business duties.

2. Time accounting timekeeper to gather, review, and submit time accounting reports per weekly / monthly due dates.

3. Compile all HR documents including new hire documents and annual evaluations.

4. Perform workshop duties for IMS / IT / WS including :

  • creating sessions
  • opening, editing, and closing sessions
  • room reservations.
  • collect POs in a timely manner for fee-based sessions.
  • monitor workshop evaluations.
  • run data reports.
  • check room billing.
  • organizing, ordering, and staging food when part of a session

5. Provide support to Workshop Services :

  • Assist Staff with OmniTrack Workshop / Time Accounting Systems.
  • Help troubleshoot issues with both workshops and time accounting. Serve as contact for workshops and time accounting workshops.
  • Assist participants and district staff with OmniTrack login.
  • Resolve duplicate OmniTrack accounts.
  • Transcripts and registrations
  • Provide access to district / campus reports to administrators.
  • 6. Resolve Workshop Department tickets in Laserfiche.

    7. Assist new OmniTrack customers with the onboarding process :

  • Create customized instructions.
  • Troubleshoot login issues with district staff.
  • Other duties related to making the customer transition to OmniTrack seamless.
  • 8. Perform switchboard duties including :

  • Answer and disperse incoming calls.
  • Greet visitors, as they enter and exit.
  • Receive payment for print shop jobs.
  • Disburse print jobs to employees and customers.
  • Check-out / Check-in "checkout" lapotops to staff for workshop use.
  • Train staff who are new to switchboard duties.
  • 9. Prepare / Evaluate travel IMS paperwork before signatures are obtained and sent to Business Office.

    10. Prepare IMS requests for Purchase Order (form 414).

  • Regular and reliable attendance
  • Other duties as assigned
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