CASE MANAGER, REGION 1 MOBILE CRISIS ADULT - ROCKBRIDGE AREA (FULL TIME)

Req# 93100009

General Statement Of Responsibilities

This is a FLSA non-exempt position. The Adult Mobile Crisis Case Manager Qualified Mental Health Professional-Adult (QMHP-A) will be located in the Rockbridge Area CSB catchment area (Bath County, Rockbridge County, City of Lexington, City of Buena Vista) and will provide mobile crisis response to catchment area homes, and community settings. Mobile crisis response will include assessing crisis situations and providing de-escalation and support for the consumer in crisis. The Case Manager will have ongoing support and clinical guidance from their supervisor. This position serves the Rockbridge Area CSB catchment area and will require the Case Manager to work from home, in the field, and at CSB offices to meet the needs of their CSB.

Qualifications

The incumbent must have a Bachelor’s Degree from an accredited college/university in a behavioral health or human services related field. A minimum of 1 year of documented clinical experience or an equivalent combination of education and experience. Certification as a QMHP-A is required. The incumbent must have an acceptable driving record, access to a reliable vehicle, and reside in the Rockbridge Area CSB catchment area (Bath County, Rockbridge County, City of Lexington, City of Buena Vista).

The incumbent needs to possess the following Knowledge, Skills and Abilities (KSAs): Knowledge of:

• Behavior Modification techniques, crisis intervention, psychosocial education, risk assessments, and substance
  
  

use interventions;

• Community mental health and public health in order to provide advocacy and enhance the consumer’s treatment and access to community resources;
• The principles, procedures, techniques, trends, and literature related to mental health, developmental disabilities, and substance abuse.
  
  

Skills In

• De-escalation and crisis intervention;
• Forming and maintaining effective therapeutic relationships with consumers, in order to monitor movement in the therapeutic process, and the ability to terminate the therapeutic relationship in appropriate ways;
• Working collaboratively in a team environment to ensure the needs of consumers are met. Ability to:
• Analyze situations accurately and respond appropriately;
• Communicate effectively in order to facilitate treatment and relay information to others as part of an interdisciplinary team;
• Perform clinical interviews in order to obtain information and to formulate appropriate treatment plans;
• Effectively communicate in writing and to prepare written documents;
• Respond effectively to changes in the work environment in a positive and professional manner;
• Record data and complete documentation within established expectations and by communicated deadlines;
• Work in and contribute to a collaborative team environment;
• Adhere to existing professional ethical standards;
• Adhere to licensure regulations related to services provided;
• Adhere to Region 1 Regional Office policies and procedures.
  
  

Working Conditions: The Regional Initiatives office provides oversight of regional initiatives serving nine CSBs. Solid, reliable, 40 hours per week attendance is a business necessity in order to provide continuous, organized, professional services and maintain up to date records and complete assigned tasks in order to ensure objectives are met. Incumbent is willing and available to work a modified schedule to include weekends, holidays, etc. as needed and in discussion with supervisor. Use of annual leave must be scheduled at least two weeks in advance to allow for appropriate temporary assistance to be assured for coverage. Unplanned leave is a job performance factor. This position is a highly mobile position and the Incumbent must possess a valid driver’s license.

POSITION LOCATION: Hybrid – Rockbridge Area CSB catchment area

Main Office: 500 Old Lynchburg Road

Charlottesville, VA 22902

GRADE: 9

SCHEDULE: 9:00am-5:00pm Monday through Friday with hours subject to change in relation to service expansion.