What are the responsibilities and job description for the Inside Sales Representative position at Regional Foundation and Crawl Space Repair?
The Inside Salesperson follows up on sales proposals written by the sales representatives and service technicians with two purposes-quality assurance and closure of the sale-and provides tactical support to other departments as needed. This position is non-exempt under the FLSA and reports to the Sales Manager.
ESSENTIAL JOB FUNCTIONS :
- Unsold Proposal Follow-Up
- Follows up with homeowners by telephone and electronic communications for the purposes of ensuring quality and selling previously unsold proposals.
- Project Retention
- Helps to save previously sold jobs when homeowners request to cancel an installation.
- Responds promptly to homeowner requests for follow up and cancellations.
- Inside Sales Revenue
- Meets or exceeds sales goals and other key performance indicators.
- Tactical Support
- Keeps homeowner files updated, complete, and accurate.
- Performs a variety of administrative tasks to support the customer care, sales, and service teams, including scheduling leads and Annual Maintenances.
- Vision, Mission, and Values
- We believe in always doing the right thing.
- We change lives.
- We are ONE TEAM. We are passionate. We are learners. WE HAVE GRIT.
Requirements
Knowledge of customer service and / or sales principles and practices.