What are the responsibilities and job description for the Patient Access Representative position at Regional Health Services of Howard County?
Employment Type
Full time
Shift
12 Hour Day Shift
Description
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Siouxland Medical Center has earned more national recognition for quality patient outcomes than any other hospital in the region. The medical center has earned multiple honors for its leadership and excellence in several clinical areas including cardiac care, orthopedic services, vascular surgery, stroke care and cancer care.
Want to learn more about MercyOne Siouxland? Click here: Find a Location Sioux City, Iowa (IA), MercyOne Siouxland
Join the MercyOne Family! We are looking to hire a Patient Access Representative.
As Patient Access Representative at MercyOne, you will greet patients/family members and register and/or verifie patient demographics, including financial and insurance information, including the entry of patient/guarantor information, obtaining patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtain and process signed physician orders, conducts online insurance eligibility/benefit verification on designated accounts, notify patient/guarantor of copays and or payments for requested services, and refer appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors.
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Full time
Shift
12 Hour Day Shift
Description
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Siouxland Medical Center has earned more national recognition for quality patient outcomes than any other hospital in the region. The medical center has earned multiple honors for its leadership and excellence in several clinical areas including cardiac care, orthopedic services, vascular surgery, stroke care and cancer care.
Want to learn more about MercyOne Siouxland? Click here: Find a Location Sioux City, Iowa (IA), MercyOne Siouxland
Join the MercyOne Family! We are looking to hire a Patient Access Representative.
As Patient Access Representative at MercyOne, you will greet patients/family members and register and/or verifie patient demographics, including financial and insurance information, including the entry of patient/guarantor information, obtaining patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtain and process signed physician orders, conducts online insurance eligibility/benefit verification on designated accounts, notify patient/guarantor of copays and or payments for requested services, and refer appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors.
- Obtains signed physician orders for all tests and procedures from physicians/offices for testing and procedures. Scans orders and other documentation (ID cards, Insurance cards, etc.) into the patient accounting system.
- Prepares identification bracelets and patient ID labels/plates for Inpatients and Outpatients. May assist the patient in processing required insurance forms and obtains/scans patient/guarantor signatures on required forms (consent to treatment, assignment of benefits, release of information, waivers, ABNs, advance directives, etc.). Securing appropriate authorizations, if needed.
- May perform pre-registration functions on select patients by obtaining and entering information gained through patient contacts.
- Provides information, directions, transportation, and assistance to patients, family members and visitors, ensuring timely, customer-centric service delivery in an effective and efficient manner. Communicates with various ancillary departments to ensure smooth patient flow and high data integrity.
- Full Time
- Thurs, Fri, Sat, 8a-8:30 pm
- Data entry skills (50-60 keystrokes per minutes). Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required, Working required Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred.
- Excellent communication (verbal and written) and organizational abilities. Excellent interpersonal skills are necessary in dealing with peers, internal and external customers. Accuracy, attentiveness to detail and time management skills are required.
- To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write, and operate keyboard and telephone effectively.
- Must possess excellent verbal and written communications skills, presentation skills, advanced analytical skills, be well organized and maintain a highly professional manner and appearance.
- High school diploma or an equivalent combination of education and experience. Associate degree preferred.
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
