Demo

Manager, Fare Revenue Equipment

Regional Transportation District
Denver, CO Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Represented Employee Benefits : Please refer to the Labor Agreement included in the above link for details.)

This position is responsible for directing the Revenue Systems Program and supports the use of proprietary software and firmware.

Duties & Responsibilities :

ESSENTIAL :

  • Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance reviews and holds employees accountable for performance of their responsibilities.
  • Evaluates and interprets the department’s budgetary needs and controls the established budget.
  • Establishes and maintains intergroup cooperation with internal stakeholders to maximize efficiencies, improve consistency and ensure the highest level of professionalism in the quality of services provided to external and internal customers.
  • Acts as project manager for new projects involving fare boxes, ticket vending machines, platform validators, Retail Point of Sale units.
  • Organizes system-wide fare media changes relating to fare policy modifications and special events and ensures resources are available for reliable fare equipment functionality during busy or special events.
  • Develops policies and procedures for Revenue Systems and makes change to maintenance programs.

OTHER :

  • All other job-related duties, as assigned.
  • Qualifications :

  • Bachelor’s Degree in a technical related field (mechanical, electrical, electronics) preferred.
  • A minimum of five years of experience in revenue systems, collections and operations , money collections and handling, ticket vending, and electronics fields to include materials management, preventative maintenance, warranty, and quality assurance.
  • A minimum of five years of experience in project management.
  • A minimum of five years of experience in a supervisory role managing a 24 / 7 / 365 operation.
  • Proficiency in file systems, database management, current hardware systems architecture and client / server techniques and experience with revenue collection system hardware and software such as LAN, Wi-Fi, Access, revenue / ridership data, and technical diagnostic test equipment.
  • Proficiency in Microsoft Office Suite and asset tracking programs such as Asset Works.
  • Ability to communicate effectively, orally and in writing
  • Ability to use sound judgment.
  • Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
  • An equivalent combination of education, experience, knowledge, skills, abilities.
  • WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

    The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

  • The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.
  • We are considering all applications for this position up until the position close date of 2 / 24 / 2025. For consideration, please be sure to apply before the posting end date.

    RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

    For a full statement of RTD's Equal Employment Opportunity (EEO) policy, or for information on filing an EEO complaint, please select the applicable link below :

    Pay Range :

    100, - $141, Annual

    RTD is an Equal Opportunity Employer, please see our EEO policy [ ]

    RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

    Salary : $100 - $141

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