What are the responsibilities and job description for the Technical Support Associate position at Regional Warehouse and Logistics?
The Field Engineer 3 position requires 1-3 years of computer support experience and basic hardware and software skills. The role involves installing, diagnosing, maintaining, and servicing various computer-related products at customer or depot locations, including desktops, laptops, printers, network devices, standard software, and low-end servers. This position is intended for skilled desk-side support technicians who will follow directives the Help Desk or Service Desk while also leveraging their knowledge to tackle complex product support issues. Responsibilities include troubleshooting repairs and performing advanced tasks.
Job Type: Full-time
Pay: $26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 2 years (Preferred)
- Troubleshoot: 2 years (Preferred)
License/Certification:
- CompTIA A (Preferred)
Work Location: In person
Salary : $26