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Technical Support Associate

Regional Warehouse and Logistics
Groton, CT Full Time
POSTED ON 1/16/2025 CLOSED ON 3/16/2025

What are the responsibilities and job description for the Technical Support Associate position at Regional Warehouse and Logistics?

The Field Engineer 3 position requires 1-3 years of computer support experience and basic hardware and software skills. The role involves installing, diagnosing, maintaining, and servicing various computer-related products at customer or depot locations, including desktops, laptops, printers, network devices, standard software, and low-end servers. This position is intended for skilled desk-side support technicians who will follow directives the Help Desk or Service Desk while also leveraging their knowledge to tackle complex product support issues. Responsibilities include troubleshooting repairs and performing advanced tasks.

Job Type: Full-time

Pay: $26.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Desktop support: 2 years (Preferred)
  • Troubleshoot: 2 years (Preferred)

License/Certification:

  • CompTIA A (Preferred)

Work Location: In person

Salary : $26

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