Demo

Representative, Patient Placement

Regions Hospital
Saint Paul, MN Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/8/2025

JOB DESCRIPTION

Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time, benefit eligible position, working 7:00a and 11:00a start times with a mix of 8- and 12-hour shifts and every third weekend.

This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions’ patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.


Work Schedule:

0700 and 1100 start times
Mix of 8- and 12-hour shifts
Every third weekend


Required Qualifications:

  • High school diploma or equivalent.
  • Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.

Preferred Qualifications:


  • Associate degree
  • Call center environment; Prior experience with hospital Electronic Medical Record (EMR) and Bed Board Systems




Benefits:

Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.


ABOUT US

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.


JOB INFO

    Job Identification
    109730
    Posting Date
    02/07/2025, 03:55 PM
    Locations
    Regions Hospital & Clinics
    Work Schedule
    0700 and 1100 start times Mix of 8- and 12-hour shifts Every third weekend
    Hours Per Week/FTE
    32 hrs weekly / .8 FTE
    Union (if applicable)
    Regions AFSCME BOC
    Job Shift
    Day/Evening
    Position Type
    Part-time regular
    Job Category
    Administrative
    Department
    Patient Placement
    Pay Range
    $21.74 - $32.62 hourly
    Pay Range Statement
    Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
    Overtime Eligibility Status
    Non-Exempt
    Worker Type
    Employee

Salary : $22 - $33

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