Customer Service Representative

As a Customer Service Representative - you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Key Responsibilities:

• Answer customer inquiries and provide policy information
• Assist clients with policy changes and updates
• Process insurance claims and follow up with clients
• Maintain accurate records of customer interactions
  
  

Qualifications:

• Strong communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred
• Property and Casualty License (must be able to obtain)
• Life and Health License (must be able to obtain)
• BI-Lingual Spanish is a plus
  
  

Benefits:

• PTO after 6 months
• 40% Health Insurance Reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Flexible schedule
  
  

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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