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Community Relations Manager

Rehab Without Walls® Neuro Rehabilitation
Charlotte, NC Full Time
POSTED ON 1/7/2025 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Community Relations Manager position at Rehab Without Walls® Neuro Rehabilitation?

Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams focus on developing strategic solutions to align and grow the business.


We're currently seeking an extroverted skilled healthcare sales professional to join our team, covering our groundbreaking neuro rehabilitation program!


If you love healthcare, sales and business development: this is the role for you!

  • Built-in network in the local healthcare market
  • Experience in the healthcare sales sector highly preferred
  • Healthcare sales: rehab, hospitals, acute care, post acute and/or outpatient services highly preferred
  • Position will support our Outpatient Rehabilitation Program & our Home and Community Neuro Rehabilitation program North Carolina

Start your new journey with our talented Business Development Team and apply today!


Responsibilities

  • Performs business development initiatives, including calling on potential new key accounts in the healthcare field
  • Sustains a record of high achievement in business development and renewed business evidenced by quarterly and annual growth of new referrals
  • Speaks directly with new and existing healthcare clients to explain features and benefits of services offered based on the client’s needs
  • Develops/implements accounts specific marketing approaches for each referral source. Observes/documents sales trends and competitors' activities and evaluates market conditions
  • Identifies/prioritizes high dollar/volume accounts and with the Executive Director and Director of Business Development, prepares annual sales/marketing plans. Implements approved plans and evaluates/updates as indicated on a monthly basis
  • Visits/contacts potential clients including hospitals, payers, families and physicians to promote programs organizes/coordinates local, specialized marketing events, in conjunction with Executive Director on a monthly basis, designed to educate consumers about programs
  • Attends pertinent industry trade shows/conferences to promote Company services. Prepares literature/flyers to target specific customer groups as needed
  • Provides timely updates to the company database with account contacts and ensures pre-established criteria for frequency of contacts not met
  • Inputs/tracks account information and marketing activity and complete weekly/monthly/quarterly reports in specified format. Keeps abreast of industry trends/competitive activity and updates information as needed
  • Completes payer pipeline and account information projects as required
  • Collaborates with operational and clinical team members to ensure the very best outcomes for all patients
  • Participates in weekly sales team calls and bi-weekly coaching calls as directed by Director of Business Development
  • Participates in special projects and performs other duties as assigned by Director of Business Development


Qualifications

  • Minimum of five years of brand-development experience, five years of sales and profit building in a management position, and a proven, successful sales track record
  • Neuro rehabilitation licensed clinicians (Physical, Occupational, Speech, Recreational Therapist, Social Worker) considered in lieu of brand development and sales experience
  • Experience in Rehab Services, health/home care, human services, pharmacy and/or other medical outside sales preferred
  • Effective communication skills, professionalism, and customer focus are essential for success in this role
  • Must have executive-level knowledge of business development and strategic planning
  • Must be self-motivated and able to think out of the box
  • Ability to travel regularly and/or intermittently as the position demands


If you love healthcare, sales and business development: this is the role for you!

  • Experience in the healthcare sector highly preferred
  • This position will support our Home & Community Neuro Rehabilitation Program and our Outpatient Rehabilitation Center in North Carolina; including areas such as Charlotte, High Point, Greensboro & surrounding territory
  • Personable and relationship building skills highly preferred
  • Knowledge of the healthcare sector and market in the surrounding region; including but not limited to: Hospitals, Skilled Nursing, Home Health, Physicians, Surgeons, and various referral sources
  • Workers Compensation knowledge a plus


Benefits Include:

  • Salary Incentive Plan position
  • Work Life Balance
  • Growth Opportunities
  • Legacy Culture
  • True mentorship within the Business Development Team


Start your new journey with our talented Business Development Team and apply today!


About our Line of Business

Rehab Without Walls is a revolutionary neuro rehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people – who have primarily experienced a brain injury, spinal cord injury or stroke/CVA through accident or illness – regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn.

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