Front Desk Receptionist

Job Functions: (Major tasks, duties, responsibilities)

· Open and close the office per office hours

· Manage multiple telephone lines; relay calls and messages; retrieve voice mail messages and respond accordingly.

· Communicate with patients to discern patient needs and expectations in order to schedule needed treatment. Relay information internally to doctors and staff.

· Greet patients on the telephone and in person.

· Gather patient information i.e., address, phone, insurance, email, health history; Explain and inform patients of office HIPPA policy and obtain acknowledgement and consent.

· Train and assist patients in completion of health history forms. Promote the patient portal.

· Greet visitors inquiring nature of their business and direct them to the appropriate person

· Discharge patients – post treatment; review charges with patient and collect copays; give receipts and appointment cards. Process credit card payments utilizing software.

· Record and deposit daily accounts receivable.

· Submit insurance claims electronically.

· Schedule appointments; Fill cancellations in the schedule; Confirm appointments

· Send referral letters and radiographs; interact with other offices in a professional manner

· Reconcile daily reports.

· Perform tasks using the office dental software, as well as Microsoft Word and Excel.

· Other duties as assigned:

o The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Part-time

Pay: $18.00 - $19.50 per hour

Expected hours: 33 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift

Work Location: In person

Salary : $18 - $20