What are the responsibilities and job description for the Floor Manager position at Reiss?
Company Description
Since its creation in 1971, Reiss has focused on creating modern womenswear, menswear, accessories, and childrenswear that transcend time and trends. Today, Reiss operates as a modern fashion house, offering attainable luxury collections of unwavering elegance. Our expert teams in Head Office and Stores work tirelessly to dress customers in reliable Reiss style, supported by exceptional planning and execution across various departments such as Logistics, IT, Finance, and Marketing. We nurture ambition, curiosity, creativity, and authenticity within a diverse community, dedicated to the craftsmanship precision and customer dedication.
Role Description
This is a full-time on-site role for a Floor Manager located in the New York City Metropolitan Area. The Floor Manager will be responsible for ensuring a high level of customer satisfaction, overseeing daily operations, providing excellent customer service, and training staff members. The role involves managing the sales floor, ensuring merchandise is well-presented, and assisting in achieving sales targets.
Qualifications
- Customer Satisfaction and Customer Service skills
- Excellent Communication skills
- Experience in Operations Management
- Ability to conduct Training sessions for staff
- Leadership and team management abilities
- Strong organizational and multitasking skills
- Retail experience is a plus
- Bachelor's degree in Business, Retail Management, or related field preferred
