What are the responsibilities and job description for the Front Desk Receptionist position at Rejuvenate Plastic Surgery?
Overview
Plastic surgery practice seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth daily operations at the front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome patients and visitors with a friendly demeanor.
- Answer phone calls and respond to inquiries in a timely manner.
- Schedule appointments for clinic patients for one Plastic Surgeon.
- Run eligibility and benefits for insurance patients and enter information into patient chart ensuring accuracy.
- Maintain accurate records and files, ensuring confidentiality and HIPPA compliance.
- Process incoming and outgoing mail and packages.
- Assist with administrative tasks such as data entry, proofreading documents, and maintaining office supplies.
- Handle billing inquiries, collect payments and assist with insurance claims.
- Provide support to other departments as required.
Requirements
- Proven experience as a receptionist or in a similar clerical role.
- Knowledge and experience with Health insurance is preferred.
- Proficiency in using computer systems, including Microsoft applications.
- Strong customer service skills with the ability to communicate effectively.
- Excellent time management skills to prioritize tasks effectively.
- Bilingual candidates are encouraged to apply for enhanced communication capabilities.
- Attention to detail with strong proofreading skills to ensure accuracy in documentation.
- Ability to work independently while also being an effective team player.
Join our team at Rejuvenate Plastic Surgery where your contributions will be valued, and your professional growth will be supported. We look forward to welcoming you!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $22