What are the responsibilities and job description for the Community Manager position at Related?
Responsibilities:
In this role, you will be at the heart of fostering a flourishing, well-maintained, and supportive living environment for residents. You'll oversee a dedicated team, drive operational excellence, and ensure compliance with affordable housing regulations—all while creating a community resident are proud to call home.
COMPENSATION:
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SUMMARY OF POSITION:
Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is searching for a passionate and results-driven Community Manager to lead the day-to-day operations of our 138-unit Low Income Housing Tax Credit (LIHTC) affordable housing community in Buffalo, New York.
In this role, you will be at the heart of fostering a flourishing, well-maintained, and supportive living environment for residents. You'll oversee a dedicated team, drive operational excellence, and ensure compliance with affordable housing regulations—all while creating a community resident are proud to call home.
ESSENTIAL JOB FUNCTIONS:
- Lead and inspire your team, including hiring, training, and evaluating office and maintenance staff.
- Oversee leasing, marketing, recertifications, and administrative functions.
- Ensure seamless financial operations, including accounts payable/receivable, rent collection, and delinquency management.
- Build strong relationships with residents and handle tenant/landlord relations, including conflict resolution.
- Maintain compliance with affordable housing programs (HDC, HCR, HUD, LIHTC, etc.).
- Supervise property maintenance and ensure timely, high-quality service.
- Develop and manage the property’s financial budget.
- Prepare key reports to track performance and identify opportunities for improvement.
- Take on special projects that enhance the community and drive operational success.
COMPENSATION:
- $75000.00 - $85000.00 / year
- Annual Performance Bonus
Compensation for this position is dependent on a variety of factors, including individual qualifications and geographical location. The range provided is intended to offer a general guideline and may vary based on these factors. Final compensation offers will be determined based on a comprehensive assessment of the candidate's background and the specific requirements of the role.
WHY YOU'LL LOVE IT HERE:
- Lots of paid time off (19 days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources, such as counseling, are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
POSITION REQUIREMENTS / QUALIFICATIONS:
- 3 years of property management experience.
- Expertise in affordable housing programs (LIHTC or Low Income Housing Tax Credit required)
- Strong financial acumen, including budget management and accounting principles.
- Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
- Proven leadership skills with direct supervisory experience.
- A proactive, problem-solving mindset with a passion for creating great living experiences.
- Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
- Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
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Overview:
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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Salary : $75,000 - $85,000
