Outbound Manager - 3PL

Relentless Fulfillment is a leading Third-Party Logistics (3PL) provider dedicated to offering comprehensive, reliable, and scalable supply chain solutions. We pride ourselves on creating value for our clients through innovative logistics, efficient operations, and exceptional customer service. As we continue to expand, we are looking for a skilled and motivated Outbound Manager to join our dynamic team.

Job Summary:

The Outbound Manager will oversee all aspects of outbound logistics and shipping operations within our 3PL facility. This key leadership role requires a highly organized, detail-oriented individual who can manage day-to-day outbound operations, ensure the timely and accurate fulfillment of customer orders, and drive continuous improvement in operational efficiency. You will lead a team of warehouse and logistics staff to meet the needs of our customers and ensure the smooth and cost-effective flow of goods from our warehouse to their destinations.

Key Responsibilities:

· Outbound Management: Supervise and manage all outbound activities, including order picking, packing, staging, shipping, and delivery.

· Team Leadership: Lead, train, and develop outbound operations staff to maintain high productivity, quality, and safety standards.

· Performance Metrics: Track and report on key performance indicators (KPIs) for outbound operations, including order accuracy, shipping timelines, and cost per order.

· Process Optimization: Identify opportunities to streamline processes, reduce costs, and improve efficiencies in outbound logistics.

· Inventory Management: Coordinate with inventory and procurement teams to ensure adequate stock levels and prevent stockouts or delays in order fulfillment.

· Quality Control: Ensure that all outgoing shipments meet quality standards and customer specifications.

· Compliance & Safety: Ensure compliance with safety regulations and company policies, maintaining a safe working environment for all outbound team members.

· Customer Communication: Work closely with customer service and other departments to address any shipping or fulfillment issues, ensuring customer satisfaction.

· Technology & Systems: Utilize warehouse management systems (WMS),and other tools to optimize outbound operations and tracking.

Qualifications:

· 2 years of experience in outbound logistics, warehouse management, or a similar role in a 3PL or distribution environment.

· Proven experience leading teams in a fast-paced, high-volume warehouse setting.

· Strong knowledge of outbound shipping processes, inventory control, and logistics management.

· Familiarity with WMS, and other logistics technologies.

· Excellent problem-solving, communication, and organizational skills.

· Ability to manage multiple priorities, meet deadlines, and work well under pressure.

· Strong analytical skills and attention to detail.

· Knowledge of safety regulations and best practices in warehousing and logistics.

Benefits:

· Competitive salary and performance Increases .

· Health, dental, and vision insurance.

· Paid time off (PTO) , Vacation, and holiday pay.

· 401(k) with company 3% match.

· Career growth opportunities and ongoing training.

· Positive, team-oriented work environment.

Job Type: Full-time

Pay: $20.01 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Ability to Relocate:

• Reno, NV 89521: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22