What are the responsibilities and job description for the Shop Manager position at Reliable Auto Maintenance?
Job Summary
We are seeking a dedicated and experienced Shop Manager to oversee daily operations in our retail environment. The ideal candidate will be responsible for ensuring exceptional customer service, managing inventory, and leading a team to achieve sales goals. This role requires strong leadership skills, effective communication, and a passion for retail management.
Duties
- Manage daily shop operations, ensuring efficiency and productivity.
- Oversee inventory control processes to maintain optimal stock levels.
- Develop and manage budgets to ensure financial targets are met.
- Recruit, interview, and train new staff members while fostering a positive team environment.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Lead shift management activities to ensure smooth operations during peak hours.
- Monitor sales performance and implement strategies to enhance retail sales.
- Conduct regular team meetings to motivate staff and discuss performance goals.
- Maintain a clean and organized shop environment that reflects the brand's standards.
Qualifications
- Proven experience in retail management or a similar role.
- Strong skills in inventory control and budgeting practices.
- Excellent customer service abilities with a focus on enhancing the customer experience.
- Experience in interviewing, recruiting, and training staff members.
- Ability to manage shifts effectively while leading a diverse team.
- Bilingual candidates are preferred to better serve our diverse customer base.
- Familiarity with sales management techniques is highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
If you are passionate about retail management and possess the necessary skills to lead a successful shop team, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Employee discount
Shift:
- Morning shift
Work Location: In person
Salary : $50,000 - $55,000