Call Center Rep - Home Improvement Contractor

Job description

Professional Salesperson Wanted By Industry Leader!
Excellent Pay- Excellent Career!
Experience in home improvement, remodeling or construction a great plus!

Construction company with a focus on roofing
Serving our customers for over 20 years
National Company with a strong local presence

Overview:

You will be responsible for closing sales on warm leads provided by the company. NO COLD CALLING.
We are looking for a professional, highly motivated, energetic, positive candidate with excellent communication skills!

On-site location

Position is ONSITE in Valley Village, CA 

Summary of Responsibilities

• HIRING NOW – CALL CENTER REP FOR OUR HOME IMPROVEMENT COMPANY - PERFER EXPERIANCED 

   

• Compensation:
  Starting at $18 hourly EXCELLENT COMMISSION & BONUSES (based on performance)
  Full time and part time positions available
  Flexible schedule a must
  Work Remotely: No
  Job Type: Full-Time

  Job Types: Full-time, Part-time

  Salary: $18.00 - $20.00 per hour                                                                                              Seeking experienced, energetic, dedicated agents to join our team in our Valley Village Office

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Required Experience:

• Strong interpersonal communication skills
• Ability to close deals
• Strong phone presence
• Previous rehash experience highly desired

Responsibilities:

Summary of Responsibilities

• Ability to develop a strong rapport with the customer and drive the appropriate conversions.
• Ability to quickly identify customer needs and make appropriate decisions.
• Demonstrate a high level of professionalism, even under stressful situations.
• Multi-task
• Ability to gain product knowledge quickly.

Required Experience:

• We provide the leads; you make the calls.
  Must be comfortable in a fast-paced call center environment.
• Expected to make 200-300 outbound calls daily.
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, give your best to clarify information
• Recognize opportunities to upsell our products and services
• Follow our company's communication “scripts”  
• Update records of all conversations in our call center database in a comprehensible way
• Build strong relationships with customers 
• Follow our customer engagement strategy
• Meet qualitative and quantitative target

Salary : $18 - $20