What are the responsibilities and job description for the Assistant General Manager position at Remedy Place?
GENERAL OVERVIEW :
Remedy Place is a first-of-its-kind social wellness club that is redesigning the meaning of social self-care. Inside our walls, social life is never sacrificed for the decision to lead a healthy lifestyle. Instead, both are mutually enhanced. Our holistic experiences help our community members find balance, operate at peak performance, and melt away the tension caused by life's everyday stressors—all in an ultra luxe lounge setting.
The Assistant General Manager (AGM) / Membership Manager plays a key leadership role in ensuring the seamless daily operation of Remedy Place. Working in close partnership with the General Manager, this role is responsible for upholding operational excellence, team leadership, and an exceptional guest and member experience.
The AGM / Membership Manager also oversees all membership sales and onboarding, ensuring that every new member is welcomed into the club with a thoughtful, high-touch introduction to our offerings. This role requires a balance of strategic thinking, team leadership, operational efficiency, and a passion for luxury hospitality and wellness.
At Remedy Place, every team leader is first and foremost a team player, dedicated to elevating guest and member experiences while fostering a culture of excellence.
ESSENTIAL RESPONSIBILITIES
Leadership Team Management
- Provide leadership and mentorship to the club team, fostering a high-performance, collaborative culture of attentive hospitality, proactive problem-solving, and accountability among team members.
- Serve as acting General Manager in GM's absence, ensuring smooth operations and accountability.
- Onboard and train new team members, setting clear expectations for luxury hospitality standards.
- Oversee daily and weekly scheduling, ensuring proper staffing levels and adherence to operational needs.
- Act as the liaison between members, floor teams, management, and practitioners, ensuring strong communication across all departments.
- Lead conflict resolution when issues arise with guests, members, or staff, ensuring solutions align with company values.
Operations Club Management
Membership Growth Sales Leadership
Revenue Management Business Strategy
Events, Community, Member Engagement
QUALIFICATIONS SKILLS
PHYSICAL DEMANDS & WORK ENVIRONMENT
WHY JOIN REMEDY PLACE?
At Remedy Place, we are pioneering a new category in wellness—where self-care and social connection meet in a luxury environment. As part of our leadership team, you will be instrumental in shaping the member experience and ensuring that every guest leaves feeling better than when they arrived.
If you are a passionate leader with a love for wellness, hospitality, and luxury experiences, we invite you to join our journey in redefining self-care.
Remedy Place is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver"s license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
The pay range for this role is :
80,000 - 100,000 USD per year(United States)
PI261453921
Salary : $80,000 - $100,000
