Hotel Sales Coordinator - Doubletree Orlando Downtown

Job Description

The Sales Coordinator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquires when appropriate.

Core Responsibilities:

• Perform job according to standard operating procedures.
• At all times provide professional hospitality to all guests and clients.
• Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
• Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries.
• Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team.
• Assist sales team retrieving rooming list, deposits and banquet guarantees when needed.
• Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions.
• Order office supplies for sales office as directed by DOS.
• Prepare sales kits for sales team.
• Complete Sales Proposals, Contracts, BEOs and Banquet Checks.
• Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments.
• Maintain office filing system.
• Assist sales and catering associates as needed.
• May perform additional duties as required.

Requirements

Knowledge, Skills & Competencies:

• Ability to work independently, prioritize work and ask for clarification when needed.
• Strong work ethic.
• Excellent oral and written communication skills.
• Proficiency with MS Word, Excel and PowerPoint.
• Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously.
• Accuracy, attention to detail and the ability to proof own work.

Physical Requirements:

• Sit, stand and walk for varying lengths of time.
• Lift approximately twenty (20) pounds.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual ability.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office equipment as needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: In person