Demo

Hostess/Host

Remington Lodging & Hospitality
Key West, FL Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/6/2025
Core Responsibilities:
  • Check restaurant for proper set up upon arrival.
  • Obtain and assume responsibility for cash bank. Handle cash transactions accurately,
quickly, carefully and responsibly.
  • Control guest checks to prevent loss, theft or mishandling. Follow proper procedures
with regard to check issuance and control. Collect payment from guest/server.
Accurately and efficiently count and give change to guest/server. Ensure correct
amount of cash is given on money transactions.
  • Check MICROS machines to make sure they are set up to the proper menu. Have
complete knowledge of MICROS system (or register).
  • Fill out floor plan by checking station rotation chart. Assign side work schedule on floor
plan. Post floor plan at host stand.
  • Perform station opening duties.
  • Warmly greet and acknowledge the guest in a friendly manner immediately upon their
arrival. Determine the number of guests in the party and seating preference.
  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining
positive guest relations at all times.
  • Provide guest with information on available food and beverage items. Suggest and sell
special items. Introduce food server. Inform server of any special requests, beverages,
etc.
  • Promptly answer the telephone within 3 rings and respond appropriately to the needs
of the caller in a friendly and professional manner. In absence of room service server,
answer room service phone within 3 rings. Take order and ensure timely delivery of
room service order.
  • Take reservations.
  • Report any problems that may occur with service or a guest complaint to management.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
  • Keep front entrance of restaurant and restaurant menus clean and presentable at all
times.
  • Work in a cooperative and friendly manner with fellow associates.
  • Practice a culture of guest service in all you do; promote courtesy, good will and a
positive attitude in each and every encounter.
  • Perform any reasonable request as assigned or directed by management.
Requirements:
Core Responsibilities:
  • Check restaurant for proper set up upon arrival.
  • Obtain and assume responsibility for cash bank. Handle cash transactions accurately,
quickly, carefully and responsibly.
  • Control guest checks to prevent loss, theft or mishandling. Follow proper procedures
with regard to check issuance and control. Collect payment from guest/server.
Accurately and efficiently count and give change to guest/server. Ensure correct
amount of cash is given on money transactions.
  • Check MICROS machines to make sure they are set up to the proper menu. Have
complete knowledge of MICROS system (or register).
  • Fill out floor plan by checking station rotation chart. Assign side work schedule on floor
plan. Post floor plan at host stand.
  • Perform station opening duties.
  • Warmly greet and acknowledge the guest in a friendly manner immediately upon their
arrival. Determine the number of guests in the party and seating preference.
  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining
positive guest relations at all times.
  • Provide guest with information on available food and beverage items. Suggest and sell
special items. Introduce food server. Inform server of any special requests, beverages,
etc.
  • Promptly answer the telephone within 3 rings and respond appropriately to the needs
of the caller in a friendly and professional manner. In absence of room service server,
answer room service phone within 3 rings. Take order and ensure timely delivery of
room service order.
  • Take reservations.
  • Report any problems that may occur with service or a guest complaint to management.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
  • Keep front entrance of restaurant and restaurant menus clean and presentable at all
times.
  • Work in a cooperative and friendly manner with fellow associates.
  • Practice a culture of guest service in all you do; promote courtesy, good will and a
positive attitude in each and every encounter.
  • Perform any reasonable request as assigned or directed by management.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Hostess/Host.

Click the checkbox next to the jobs that you are interested in.

  • Customer Engagement Skill

    • Income Estimation: $54,662 - $79,123
    • Income Estimation: $54,721 - $109,612
  • Customer Satisfaction Skill

    • Income Estimation: $25,552 - $31,490
    • Income Estimation: $24,982 - $30,953
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Remington Lodging & Hospitality

Remington Lodging & Hospitality
Hired Organization Address Tucson, AZ Full Time
What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and ...
Remington Lodging & Hospitality
Hired Organization Address Tucson, AZ Full Time
What you will be doing Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recomme...
Remington Lodging & Hospitality
Hired Organization Address Princeton, NJ Full Time
What you will be doing Responsible for ensuring banquet function guest satisfaction. Lead, guide and train all banquet a...
Remington Lodging & Hospitality
Hired Organization Address Orlando, FL Full Time
What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company sta...

Not the job you're looking for? Here are some other Hostess/Host jobs in the Key West, FL area that may be a better fit.

Host/Hostess

Pier House Resort & Spa, Key West, FL

Hostess/Host

La Concha Hotel, Key West, FL

AI Assistant is available now!

Feel free to start your new journey!