What are the responsibilities and job description for the Telehealth Coordinator position at Remote Area Medical?
The Telehealth Coordinator is based out of Rockford, Tennessee, reports directly to the Telehealth Manager, and serves on the Operations Team.
Job Responsibilities
- Building and maintaining healthy strategic relationships with direct supervisor, personnel, volunteers and partners that would benefit department and organizational objectives.
- Assisting in mobilizing, recruiting, securing, training, supporting and serving telehealth volunteers and telehealth access partners; recording data as needed; building necessary reports as directed from telehealth operations.
- Assisting in recruiting, securing and serving telehealth patients; recording data as needed; building necessary reports as directed from the RAM chain of command.
- Maintaining operational familiarity with telehealth processes, software, equipment and vehicles.
- Monitoring industry trends for opportunities.
- Securely maintaining RAM Electronic Health Records (EHR), accurately calculating Value of Care generated, reporting telehealth activity as directed, writing and maintaining SOPs and related administrative tasks.
- Gaining familiarity with new telehealth patient best practices, products, services and equipment as they come online.
- Working multiple weekends per year by leading telehealth events remotely and in person, including weekend travel.
- Recommending program opportunities, processes, procedures, policies, methods to improve relations, and functions of department objectives.
- Planning, executing and acting as the "Final Authority" at all assigned telehealth events, activities and operations.
- Attending conferences and training to continually improve personal professional development and RAM telehealth.
- Relying on experience and judgment to plan and accomplish goals, performing a variety of tasks as directed by the RAM chain of command
Job Requirements
- Must have basic technology troubleshooting skills (software and hardware).
- Must have knowledge of or be willing to learn to use telehealth relevant software, hardware and connectivity.
- Significant overnight/multi-day travel.
- Frequent non-standard workdays and work hours.
Physical Requirements
- Must be able to stand/sit for extended periods of time
- Must be able to lift 40lbs
- Must have a valid driver’s license
- Must be able to obtain a DOT Medical Examiner’s Certificate (not a CDL)
- Must be willing to drive RAM vehicles on overnight/multi-day deployments
- Must be proficient in verbal, nonverbal, and written communication skills
Pay: $58,656.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Rockford, TN 37853: Relocate before starting work (Required)
Work Location: In person
Salary : $58,656
