Job Description
Job Description
Overview
Find Your Passion and Purpose as a Senior Director Internal Communications
Reimagine Your Internal Communications Career With Us
Working for a healthcare company, you know what you do impacts you as much as your field staff supporting our patients and their families. At AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.
Offer based on years of experience
Responsibilities
Our Investment in You
We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including :
- Medical, dental, and vision coverage
- Paid time off and paid holidays
- Professional development
- Company-matching 401(k)
- Flexible spending and health savings accounts
Qualifications
The Senior Director, Internal Communications role is to refine and implement a new internal communications strategy to support ongoing transformational organizational and cultural change. This position reports to the SVP, Marketing & Communications and will collaborate with the SVP and AccentCare’s HR leaders to transform internal communications into a strategic partner within the business, empowering employees with the information they need and communicating our culture. This role will collaborate and work cross-functionally with the corporate communications team on shared internal / external projects. The overarching goals for this role include driving the desired culture, building pride and alignment among staff, inspiring a shared responsibility for active communication, and reinforcing our patient-centric focus at all levels of the company.
Partner with SVP, Marketing & Communications and other senior leaders to refine and implement AccentCare’s internal communications strategy to enhance engagement, foster transparency, and align staff with the mission, values, and goals of AccentCare.Work collaboratively to break down communication silos and share messaging from different departments and project teams internally.Prioritize and respond to internal communications needs across the organization, ensuring tactful and strategic responses that align with company goals.Maintain an editorial calendar for employee-facing content creation, including high-quality written, digital, and visual communications materials, ensuring brand compliance and consistency in tone of voice across all internal platforms, channels, and events.Maintain, oversee, and refine a suite of internal communications channels and tools, and stay current with new technologies and approaches available for effective internal communications.Strengthen feedback loops for continuous two-way engagement between branch staff and leadership.Develop storytelling methods to recognize and celebrate employees living AccentCare values and competencies to help reinforce them across the organization.Develop and maintain an evaluation framework of metrics and methods for ongoing assessment of the effectiveness of the internal communications program, and regularly report progress to leadership.Perform other duties as assigned or requested by leadership.Direct and oversee AccentCare’s internal communications team : set objectives, manage budgets, monitor performance, and assess outcomes. Lead a “client” service-oriented team environment that fosters collaboration, transparency, teamwork, flexibility, and creativity. Coach team members to maximize creativity, productivity, and effectiveness.Be the Best Senior Director Internal Communications You Can Be
If you meet these qualifications, we want to meet you!
Bachelor’s degree in communications, journalism, public relations, or related field or equivalent experience.Minimum 10 years’ communications experience in a corporate role or with an agency with a record of management and supervisorial experience; ability to work effectively and independently with internal and external constituencies and with professionals of varied disciplines to accomplish tasks and projects.Experience leading and developing teams in a remote-work and asynchronous settingExperience in healthcare a plus, but not required.Demonstrated experience and leadership in managing comprehensive strategic communications programs to advance an organization’s mission and goals.Experience supporting change management and organizational design efforts.Highly collaborative style and with an ability to present updates and results regularly to stakeholders, including business and executive leaders.Excellent written and communication skills.Self-starter, able to work independently and entrepreneurially; experience creating, developing and implementing new initiatives;Ability to produce high-quality deliverables with meticulous attention to detail. Must be metrics-driven and results-oriented with demonstrated analytical skills.Ability to provide quick turnaround and updates for multiple requests while maintaining a strong reputation for high-quality work.Self-starter with the ability to work independently as well as collaboratively within a cross-functional team.Must be able to perform successfully in a fast-paced, and service-oriented environment. Experience working successfully within a complex organization.Come As You Are
At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.
AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.
