Engineering Manager (US Remote)

Job Description

Job Description

Salary: Starting at $130,000, Commensurate with experience

Welcome to Jackrabbit Technologies.

Jackrabbit Technologies is the leading provider of software and services that help youth activity centers -- gymnastics, dance, cheer, swim, music, childcare, and others -- grow and operate efficiently. We are an entrepreneurial-minded, rapidly-growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers over 7000 clients in 35 countries around the world.

Our culture empowers YOU.

We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual--all of our employees enjoy the privilege of working remotely. We always have and always will. So, you must have reliable high-speed internet access. We are interested in speaking to qualified candidates who are US Citizens or Green Card holders with no special circumstances living in the US.. We are not able to sponsor visas.

What You'll Do.

As Jackrabbit Technologies’ Engineering Manager, you will lead your teams of Developers to successfully deliver all software enhancements, fixes, and escalated support requests, focusing on throughput, usability, quality, and predictability. Once you have set up your team for success, you will spend about 75 percent managing and 25 percent of your time acting as Scrum coach. Striking the right balance between extensibility and velocity, you will maximize the business value of our code assets, treating complexity, fragility, and technical debt as the enemy. In addition, you will:

• Lead, hire, and develop Developer/Engineer team members.
• Partner with Product Manager to ideate, develop, and deploy innovative and high-value product solutions for clients with an emphasis on throughput, usability, quality, and predictability.
• Strong Agile and ScrumMaster experience and mindset
• Maximize Sprint success through hands-on coaching, guidance, and roadblock removal, while working on an agile team and always looking for ways to improve and gain efficiencies.
• Experience migrating legacy applications to new technologies and understanding of challenges entailed
• Experience with Product Led Growth and Growth Engineering principles, including data-driven development
• Ensure responsive handling of all escalated Support requests.
• Ensure adherence to coding, change management, source control, and DevOps standards.
• Contribute to best practices in our Engineering workflow, including design patterns, coding standards, security, automated testing, pair programming, code reviews, debugging, and DevOps.
• Leverage user feedback to drive product features, needs, usage/how to, and user experience.
  
  

What You’re About.

You are passionate about coaching Developers/Engineers up to their full potential. You easily grasp complex topics and break them down for technical and non-technical audiences alike, and you base your decisions upon evidence and analytics. As a leader, you elevate people to excel, and your collaborative and engaging style inspires your teams to deliver, time after time. In addition, you have:

• 5 years experience as a Development or Engineering Manager in a B2B or B2C software application development environment (SaaS preferred).
• 2 years experience developing products using the Microsoft technology stack.
• 5 years experience architecting web-based applications.
• 2 years experience with Agile and ScrumMaster principles
• Experience with source control tool such as Git, VSTS, or TFS.
• 2 years experience with an Agile project management tool such as Jira or VSTS.
• 4-year business or STEM degree, or equivalent work experience.
• Proficiency in data analysis and identifying and applying meaningful metrics.
• Strong organization skills and detail-orientation.
• Excellent English communication skills (verbal, written).
• Ability to multi-task, balance multiple priorities, and perform well under pressure.
• Ability to travel up to 10% (Charlotte-based)/25% (non Charlotte-based).
  
  

What You Will Love About Us.

• Our Culture! Read what our employees say about working at Jackrabbit on Glassdoor.
• We work remotely. We always have - we always will!
• Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.
• We help you with the unexpected. Company-Paid Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance. Plus confidential access to legal and life counseling and mental health support available 24/7.
• Your future looks bright at Jackrabbit. 401(k) with a generous company match, access to financial planning.
• We pay you to play, rest, recharge and balance your life. Paid Time Off, Paid Parental and Sabbatical leaves.
• You will grow your skills with us. Annual allowance for professional development.
• We give back. Paid Time to volunteer in your community.
  
  

Jackrabbit Technologies is an equal-opportunity employer

remote work