Remote Patient Access Consultants Needed ASAP $18/hr.!!!

Job Description

Job Description

MMC is Urgently Hiring Patient Access Consultant

Patient Access Consultant (PAC)

• Start Date: 9/3/2024
• Hours of Operation: Monday - Friday; 8:30 am to 5:30 pm EST.
• Equipment provided. You must have a router to hardwire the client equipment to; client equipment is NOT compatible to work on Wi-Fi only. No HOTSPOTS allowed.
• Pay: $18.00/hr. (40 hours a week, weekly pay, some opportunity for overtime after training.)
• Benefits: Medical / Dental / Vision 60 days
• Location: 100% Remote (Training is REMOTE) *Quiet workspace required *
• Must complete required assesments(typing, basic computer literacy)
• Must have recent Medical or Insurance claims experience (3-6 months minimum) within last 2 years
• Complete a virtual interview process.
• 5-6 months contract with potential to extend.
  
  

POSITION SUMMARY: Under the general supervision of an Operations Manager, they are considered a master of our services including but not limited to reimbursement activities, claim submission, claim status, collection activity, appeals, patient assistance and copay assistance. On a day-to-day basis they may be in contact with various customers of our services including but not limited to patients, providers, caregivers, and client brand teams.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Depending on the program specific contracted services an associate may perform one or more of the following activities:
• Inbound Phone Queue/General Program Inquires
• Determination for support programs (Copay, PAP, Medicaid, etc.)
• Pharmacy triage and coordination
• Order processing for wholesale orders
• Other follow-up activities (missing info, prior authorization, etc.)
• Intakes and reports adverse events as directed.
• Researches and resolves any claim denials or underpayment of claims.
• Effectively utilizes various means for collecting information using approved methods, which could include phone, fax, mail, and online methods.
• Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
• Reports any trends or delays to program management (e.g. billing denials, claim denials, pricing errors, payments, etc.).
• Ensures all program correspondence and communication (phone, fax, mail, etc) meets quality standards.
• Works with patient, provider and or internal shared services to ensure all necessary documentation is received and complete in accordance with program policy.
• Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action.
• Required to be self-motivated, working from a queue (phone or system). Expected to perform work in accordance with defined standard operating procedures. Management will monitor queues and provide active feedback as required.
• Performs related duties as assigned.
  
  

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

High school diploma or GED required. Requires broad training in fields such as business administration, accounting, computer sciences, medical billing and coding, customer service or similar vocations generally obtained through completion of a two-year associate’s degree program, technical vocational training, or equivalent combination of experience and education. Three years (3) years directly related and progressively responsible experience required. A two-year degree can be used in lieu of 2 years of the experience requirement or a four-year degree in lieu of the experience requirement.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing.
• Ability to build productive internal/external working relationships.
• Strong interpersonal skills.
• Strong mathematical skills.
• Strong organizational skills and attention to detail.
• General knowledge of accounting principles, pharmacy operations, and medical claims.
• General knowledge of health care billing preferred.
• Ability to proficiently use Microsoft Excel, Outlook and Word.
• Developing professional expertise; applies company policies and procedures to resolve a variety of issues.
  
  

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.