What are the responsibilities and job description for the Call Center CSR / Enrollment | $17hr position at RemX?
RemX is looking for experienced Customer Service Representatives to assist our client in Louisville, KY. They will assist callers with enrollments in to various benefit plans.
- Title: Patient Service Rep
- Salary: $17.00 an hour
- Location: Louisville, KY | ONSITE
- Start Date: 3/10/25 or 3/17/25
- Schedule: Various schedules available between 8:00 AM - 8:00 PM
- Training: Training is 3 weeks M – F 8:30A – 5:00 PM ; very important “No time to be missed during training period.”**** First 30 days
RESPONSIBILITIES:
- Handled inbound and outbound calls (70 - 90 daily)
- Inbound | Customer/Patient calls regarding their benefits and enrollments
- Outbound | Calling Dr offices/Insurance companies to verify information
- De-escalation skills are key as calls are related to patient care
- Must be able to multi-task speaking with callers and entering notes into the system
REQUIREMENTS:
- High School Diploma/GED Minimum
- Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 – 90 calls daily)
Please submit your resume to "dustin.karlander@remx.com" with the subject line "KY Enrollment" for immediate review.
Salary : $17
